Not sure how they could improve it, they are amazing.
"Just can't fault Devonshire Motors."
Full confidence in all the staff to go over the top with customer service.
Excellent service and care. They really understand their customers' needs. I recommend Devo..."
Good company, good staff and a nice place.
We were very well treated and everything was as we were told when leaving the car in the mornin..."
"I would like to say how much I appreciate the wonderful service given as I am disabled and it couldn..."
The whole attitude of all members of staff at Devonshire Motors was and is first class and very..."
Have a great relationship with all questions answered, this is our 3rd L200.
Excellent! The staff were extremely helpful as I needed my car back quickly so they kindly serv..."
Very satisfied. They cleaned it. They done what they said they would do. No problems.
They always go the extra mile-- the best. I live out of Devon now but still use Devonshire moto..."
"The customer care that my wife and I receive from all your departments is exemplary and although we ..."
It`s always first class there and they look after us.
To Adrian and the team, thank you so much for all your help and patience in the process of purc..."
Very professional and friendly
Best dealership in the country. Prompt and all friendly.
"We always get friendly and efficient service from all the departments. Very professional."
I bought my car many years ago from Devonshire Motors and have returned from Hants, Sussex, Sur..."
They seem to have everything covered, I have had Mitsubishi now for 20 years and dealt with oth..."
They don't need to improve.
"I have only praise for the service and courtesy given to me during each visit. Taking my car to Devo..."
Just to say a very big thank you for all that you have done over the last few weeks from servic..."
Very professional, very caring compared to my last 20 years with another brand, time for a chan..."
I have always had a great experience at Devonshire Motors and Mitsubishi Cars. It is a comforta..."
I have dealt with Devonshire Motors for many years and I have always found the service perfect ..."
"Devonshire Motors are a well run team and nothing is too much trouble."
"No hassle, customer service as it should be."
Very friendly and helpful staff... arrangements are always made to suit me, and they will even ..."
Please keep it up. Your service to customers is first class. Attention to detail is brilliant. ..."
They were very friendly, very helpful, and my car was returned beautifully cleaned and polished..."
"Our experience at Devonshire Motors is always good, can't think of anything that would improve it. T..."
The car was bought for a surprise birthday present for my wife. Devonshire Motors laid on some ..."
All team members lived up to the high expectations I now have for delivery of a customer centre..."
Dear John & team, you may remember we came in last week on hoilday with a suspected engine ..."
We travel 140 miles to Devonshire Motors to have it serviced.
I would like to send my thanks to the whole team at Devonshire Motors for giving me outstanding..."
I am very satisfied and I have recommended Devonshire Motors to family. My Dad has purchased an..."
Good experience from start to finish, very knowledgeable about the products and offered drinks...."
This is the best dealership we have ever come across. We feel we are friends as well as custome..."
"Everything is always explained to me in language that I can understand. The staff are the friendlies..."
Devonshire Motors staff were friendly and professional, kept me informed throughout and the car..."
My experience with Devonshire Motors has been a very good one, from the sales team through to t..."
"There is never any "pressure" all the team have time for you and are very polite, which th..."
"I have used Devonshire Motors for many years and have to say the quality of work and personnel can’t..."
"They are very helpful and I am very happy with everything."
The staff always make us feel very welcome and we enjoy going there. We trust Devonshire Motors..."
"Devonshire Motors showed me everything on the vehicle, the experience was great. They were faultless..."
They are a brilliant company, very pleasant and helpful with a great sense of humour. Make me f..."
"We have always been pleased with the after care we get. The staff are very polite and efficient."
The staff were very attentive and professional
Very friendly staff, good customer care, well done.
Unable to fault the attitude and commitment of all personnel at Devonshire Motors to providing ..."
Always get a good service and they seem to be able to work around me.
The staff are absolutely brilliant!
"The staff really do care about customers and they are excellent."
Very good garage, very helpful, have nothing but praise for Devonshire Motors.
Staff always pleasant and helpful. No complaints at all. I know that my Mirage is now 3 years o..."
Extremely good all round customer service.
There was nothing to complain or quibble about. The handling of the car on the drive home was n..."
"I have used this garage for 13 years, since purchasing my car from new, they have always given me ex..."
Whatever you needed to know, Devonshire Motors were able to accommodate.
I was very pleased with the service and the vehicle, everything was ok. I have no complaints.
"They are very professional, everyone you speak to is willing to help you."
A pleasure to do business with.
I was able to drop my car off, have a lift to town and be picked up again.
It's an excellent garage, and the people who work there all do a great job.
Everything was perfect, tea and coffee every fifteen minutes. They knew I was in a hurry but th..."
There was nothing to improve. They did everything they could and it went extremely smoothl..."
Devonshire Motors has serviced my car for the last nine years! I have had no problems between a..."
Very helpful, efficient, quality work. Really nice people.
Excellent service as always. Staff very helpful, courteous, friendly and professional.
"Devonshire Motors is a 10 out of 10. The service they provide is great and I couldn`t ask for more."
Thank you from my lovely Mirage Attivo for the birthday card recieved this morning. My one year..."
"I always receive great service with a smile. Everyone is very helpful and friendly. Thanks guys."
I have been using Devonshire Motors for several years and have always found them to be professi..."
We have been using Devonshire Motors for many years now and don`t believe that they could impro..."
Very pleasant purchasing experience. Friendly, helpful staff.
Devonshire Motors staff are very friendly and helpful. The service was carried out in the time ..."
A very polished and professional dealer.
"Absolutely nothing needed improving as they are very professional, courteous and efficient. I cannot..."
I am completely satisfied with Devonshire Motors and cannot think of any improvement.
"I have been really happy with both the purchase of the vehicle and the vehicle itself, also the afte..."
"There is always a very good atmosphere at Devonshire Motors which makes dealing with them very pleas..."
Very satisfied. There was a courtesty car waiting for me on arrival to get home again and also ..."
Very little to be improved - just keep going & keep the high standards already set.
"I would recommend Devonshire Motors to anybody."
We find our experience of Devonshire Motors very pleasing, professional, helpful and efficient...."
I am very satisfied with the service I received. Staff were very friendly, polite and very help..."
"This was a first time experience with Devonshire Motors and I was completely satisfied.
All the staff go the extra mile to help you. They know me as soon as I walk through the door. N..."
"The service was done professionally and being the first time at the garage I was looked after very w..."
We have been coming to Devonshire motors for at least 8 years since we brought a new outlander ..."
Excellent staff, always cheerful and extremely helpful, nothing is a problem. Things are always..."
Difficult to improve on a brilliant service. I have no hesitation in recommending to family &am..."
Thank you for the excellent service carried out on my car. The whole experience was so very smo..."
Devonshire Motors offer a very efficient service and the staff are helpful and friendly. The wh..."
Overall an exceptional service from Devonshire Motors.
I could not fault Devonshire Motors in any aspect of their work. The service team- and the serv..."
Added: 22 May 2019
The Electric Vehicle Approved (EVA) scheme was launched on Wednesday 15 May 2019 by the National Franchised Dealers Association (NFDA) to certify retailers’ excellence in the electric vehicle sector. The launch took place at the House of Commons, where an audience of MPs, retailers and industry stakeholders had an insight into the new initiative. Devonshire Motors were proud to have been one of the pilot dealers.
"Devonshire Motors has shown a number of examples of best practice in sales and aftersales areas. Customers can be confident that they will be given clear and impartial advice on the benefits of, and their suitability for, a PHEV and can also expect an excellent level of support after they have purchased their new vehicle"
EVA has been developed by NFDA and endorsed by the Government’s Office for Low Emission Vehicles (OLEV) and the Energy Saving Trust (EST).
The official launch of EVA follows a successful pilot phase that ran from November 2018 to February 2019. The scheme includes a set of standards for electric vehicle retail and aftersales that have been established to ensure that the automotive industry is ready to embrace the electrification of the UK car market.
The goal of the scheme, which is open to all retailers, is to recognise expertise and promote industry standards to, benefit the consumer and support the growth of the electric vehicle sector.
The EVA accreditation is awarded to individual dealership locations that are independently audited by the Energy Saving Trust. The independence of this process will give consumers the certainty that a retailer with the EVA accreditation is a leader in the sector.
Pure electric and plug-in hybrid vehicles have been experiencing significant growth. However, they continue to represent a small proportion of the UK car parc. Consumers tend to find buying a plug-in car more complex than purchasing an internal combustion engine vehicle. Motorists need to consider different elements when purchasing an alternatively fuelled vehicle as opposed to a petrol or diesel one, for instance, battery range and the availability of charge points.
As a result, retailers need to be able to answer all the questions a customer may have, explain the benefits of owning an electric vehicle and clarify any possible confusion. Additionally, servicing an electric car requires a different level of specialisation and training.
The EVA scheme will ensure that retailers are ready for the market shift towards alternatively powered vehicles for the benefit of UK motorists.
Future of Mobility Minister, Jesse Norman, said, “Record levels of ultra-low emission vehicles on our roads are good news, as we seek to end the sale of new conventional diesel and petrol cars and vans by 2040.
“The accreditation recognises businesses with knowledge, capability and commitment to electric vehicles, and will help to encourage more car owners to switch to a greener alternative.”
Matthew Eastwood, Head of Transport at Energy Saving Trust said, “EVA accredited dealers possess the knowledge and expertise necessary to ensure their customers have a positive and well informed experience when buying new or used plug in vehicles. Giving consumers confidence and supporting the growing uptake of ultra-low and zero emission vehicles.
“With transport generating 26 per cent of the UK's greenhouse gas emissions, increasing the sale of ultra-low and zero emission vehicles is critical in the efforts to reduce carbon emissions in line with government targets.”
Sue Robinson, Director of the National Franchised Dealers Association (NFDA), said, “It is extremely positive to join forces with the Government’s Office for Low Emission Vehicles and the Energy Saving Trust to develop EVA, an initiative which we expect to play a key role in the market transition to electric vehicles. EVA will certify the efforts franchised retailers are making in the EV sector to meet the fast-growing consumer demand and will enable them to clearly communicate to their customers their expertise in the sector”.
Devonshire Motors, Braunton Road, Barnstaple EX31 1LQ
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