Whatever you needed to know, Devonshire Motors were able to accommodate.
I cannot fault the staff they have always been very good to me and helped me a lot.
All the points were covered, the cost was less than I expected, the staff were very friendly &a..."
What Devonshire Motors have given me is a top service, I would not think of going to other gara..."
"Devonshire Motors have excellent staff providing high levels of customer service. They did a great j..."
"Very efficient friendly service and extremely informative helpful staff."
Devonshire Motors did all it said it would and the timing promised was accurate. Very friendly ..."
"Service was performed in a timely manner, was cleaned inside and out, lovely people to deal with.
Devonshire Motors in Barnstaple are very customer centric- unlike the Taunton dealer where I li..."
Staff always very helpful on phone and face to face,waiting area comfortable and coffee is exce..."
Excellent staff, always cheerful and extremely helpful, nothing is a problem. Things are always..."
Excellent! The staff were extremely helpful as I needed my car back quickly so they kindly serv..."
Couldn`t do better, they are all excellent, I change my car every two years and always get the ..."
Always get a good service and they seem to be able to work around me.
"Excellent front line staff."
Please keep it up. Your service to customers is first class. Attention to detail is brilliant. ..."
The car was bought for a surprise birthday present for my wife. Devonshire Motors laid on some ..."
Thank you for the excellent service carried out on my car. The whole experience was so very smo..."
We have been using Devonshire Motors for many years now and don`t believe that they could impro..."
Excellent service as always. Staff very helpful, courteous, friendly and professional.
Devonshire Motors appear to be a very well run organization. The reception staff were excellent..."
I travel nearly 70 miles each way to get my car seviced at Devonshire Motors and have done for ..."
I always get helpful and friendly advice, which is very useful to me as I live alone. Thank you..."
"I have only ever had excellent customer service. All the staff I have dealt with have been really he..."
As my car had not been used for a time, the battery had gone flat. Devonshire Motors came over ..."
It`s always first class there and they look after us.
I was very satisfied with the service I got and don’t think it could be improved.
Very satisfied. There was a courtesty car waiting for me on arrival to get home again and also ..."
They do everything beautifully. I am very satisfied with the service Devonshire Motors give me...."
I am very satisfied and I have recommended Devonshire Motors to family. My Dad has purchased an..."
Devonshire Motors provide an EXEMPLARY service, a pleasure to deal with.
My experience with Devonshire Motors has always been excellent, both with staff and dealings wi..."
Devonshire Motors are very helpful and go out of their way to provide great customer satisfacti..."
I have dealt with Devonshire Motors for many years and I have always found the service perfect ..."
Great service and staff that couldn't be more helpful.
Just the external parking, they have improved, but it is still quite tight, everthing else is t..."
"The staff are always welcoming, very polite and helpful. The customer waiting area is comfortable an..."
"I always enjoy my visit. Friendly professional and helpful staff. Very nice atmosphere."
The staff were very attentive and professional
"Everything is always explained to me in language that I can understand. The staff are the friendlies..."
There was nothing to complain or quibble about. The handling of the car on the drive home was n..."
Very professional, very caring compared to my last 20 years with another brand, time for a chan..."
A pleasure to do business with.
Devonshire Motors offer a very efficient service and the staff are helpful and friendly. The wh..."
Staff make you feel special. Every one says hello with a smile.
I don`t think Devonshire Motors could improve on their already excellent service. All staff are..."
Devonshire Motors went out of their way to help us, they brought the vehicle up as close as the..."
"They did everything right. I was given an exact cost for the work and that is what I was charge..."
Devonshire Motors are always extremly helpful to me, I don`t have any problems.
Devonshire Motors are always very helpful and I have dealt with them for a few years now.
"Very helpful indeed, nothing is too much trouble. I would not go to another garage. "
I have used Devonshire Motors for many years- friendly, helpful staff that keep customers fully..."
"Great garage, nice staff, efficient, helpful."
They always go the extra mile-- the best. I live out of Devon now but still use Devonshire moto..."
Helpful and pleasant with a courtesy car for me to use while my car was being serviced. Ke..."
"I cannot think of any way Devonshire Motors can be improved, customer care is excellent and I am com..."
"They are very professional, everyone you speak to is willing to help you."
Since I bought my car from Devonshire Motors I've always had a good experience there. Diffi..."
Excellent service and friendly staff
Excellent in every way.
Absolutely fantastic service - this was an urgent repair and Devonshire Motors accommodated me ..."
The whole team at Devonshire Motors Barnstaple always exceed our expectations. Thank you to all..."
Thank you from my lovely Mirage Attivo for the birthday card recieved this morning. My one year..."
I would like to pass on my gratitude and thanks to everyone at Devonshire Motors Barnstaple fro..."
"Great team. Take me to and from work so that it doesn't disturb my day."
"I always receive great service with a smile. Everyone is very helpful and friendly. Thanks guys."
"We always get friendly and efficient service from all the departments. Very professional."
Devonshire Motors are and always have been incredibly helpful, friendly and commited to giving ..."
Completely satisfied, excellent service.
I have used Devonshire Motors for several years now and have never had any problems that they w..."
Everything was perfect, tea and coffee every fifteen minutes. They knew I was in a hurry but th..."
Devonshire Motors couldn`t have been more helpful and polite.
A very polished and professional dealer.
I have always had a great experience at Devonshire Motors and Mitsubishi Cars. It is a comforta..."
I am very satisfied with the service I received. Staff were very friendly, polite and very help..."
The staff are always helpful whether on the phone or on the premises, it is difficult to sugges..."
This is the best dealership we have ever come across. We feel we are friends as well as custome..."
"I have only praise for the service and courtesy given to me during each visit. Taking my car to Devo..."
"Devonshire Motors went out of their way to help as much as possible and were very polite."
I am completely happy with all my dealings with Devonshire Motors. The service department alway..."
There is nothing I could say that they could improve on and I was actually going to send them a..."
"I have used Devonshire Motors for a long time and have always been satisfied."
Very good garage, very helpful, have nothing but praise for Devonshire Motors.
A brilliant service, I would recommend Devonshire Motors to anybody.
"Devonshire Motors do a good job. It's also a nice gesture to clean the car before I picked it up aft..."
I don`t think they can improve on something that is outstanding, the service is brilliant, they..."
"The customer care that my wife and I receive from all your departments is exemplary and although we ..."
"Devonshire Motors and their staff are great, always super friendly and efficient and always make me ..."
We were very pleased with the person who sold us the car. He was very professional, helpfu..."
I am delighted with the service and staff at Devonshire Motors and would happily recommend the ..."
Full confidence in all the staff to go over the top with customer service.
Always get excellent service from Devonshire Motors, nothing is too much trouble, a great perso..."
Good company, good staff and a nice place.
"We cannot fault the service or staff. First class at all times. Keep up the good work!"
Wonderful staff, great service and great car! Very happy!
"I am completely happy dealing with Devonshire Motors and have already recommended them to a family m..."
Everyone is always very helpful.
The staff have been brilliant from the sales experience all the way through to the after sales ..."
Added: 22 May 2019
The Electric Vehicle Approved (EVA) scheme was launched on Wednesday 15 May 2019 by the National Franchised Dealers Association (NFDA) to certify retailers’ excellence in the electric vehicle sector. The launch took place at the House of Commons, where an audience of MPs, retailers and industry stakeholders had an insight into the new initiative. Devonshire Motors were proud to have been one of the pilot dealers.
"Devonshire Motors has shown a number of examples of best practice in sales and aftersales areas. Customers can be confident that they will be given clear and impartial advice on the benefits of, and their suitability for, a PHEV and can also expect an excellent level of support after they have purchased their new vehicle"
EVA has been developed by NFDA and endorsed by the Government’s Office for Low Emission Vehicles (OLEV) and the Energy Saving Trust (EST).
The official launch of EVA follows a successful pilot phase that ran from November 2018 to February 2019. The scheme includes a set of standards for electric vehicle retail and aftersales that have been established to ensure that the automotive industry is ready to embrace the electrification of the UK car market.
The goal of the scheme, which is open to all retailers, is to recognise expertise and promote industry standards to, benefit the consumer and support the growth of the electric vehicle sector.
The EVA accreditation is awarded to individual dealership locations that are independently audited by the Energy Saving Trust. The independence of this process will give consumers the certainty that a retailer with the EVA accreditation is a leader in the sector.
Pure electric and plug-in hybrid vehicles have been experiencing significant growth. However, they continue to represent a small proportion of the UK car parc. Consumers tend to find buying a plug-in car more complex than purchasing an internal combustion engine vehicle. Motorists need to consider different elements when purchasing an alternatively fuelled vehicle as opposed to a petrol or diesel one, for instance, battery range and the availability of charge points.
As a result, retailers need to be able to answer all the questions a customer may have, explain the benefits of owning an electric vehicle and clarify any possible confusion. Additionally, servicing an electric car requires a different level of specialisation and training.
The EVA scheme will ensure that retailers are ready for the market shift towards alternatively powered vehicles for the benefit of UK motorists.
Future of Mobility Minister, Jesse Norman, said, “Record levels of ultra-low emission vehicles on our roads are good news, as we seek to end the sale of new conventional diesel and petrol cars and vans by 2040.
“The accreditation recognises businesses with knowledge, capability and commitment to electric vehicles, and will help to encourage more car owners to switch to a greener alternative.”
Matthew Eastwood, Head of Transport at Energy Saving Trust said, “EVA accredited dealers possess the knowledge and expertise necessary to ensure their customers have a positive and well informed experience when buying new or used plug in vehicles. Giving consumers confidence and supporting the growing uptake of ultra-low and zero emission vehicles.
“With transport generating 26 per cent of the UK's greenhouse gas emissions, increasing the sale of ultra-low and zero emission vehicles is critical in the efforts to reduce carbon emissions in line with government targets.”
Sue Robinson, Director of the National Franchised Dealers Association (NFDA), said, “It is extremely positive to join forces with the Government’s Office for Low Emission Vehicles and the Energy Saving Trust to develop EVA, an initiative which we expect to play a key role in the market transition to electric vehicles. EVA will certify the efforts franchised retailers are making in the EV sector to meet the fast-growing consumer demand and will enable them to clearly communicate to their customers their expertise in the sector”.
Devonshire Motors, Braunton Road, Barnstaple EX31 1LQ