From the time you arrive to the time you leave you are treated as if you were the only person w..."
Very satisfied with Devonshire Motors, my car was cleaned beautifully.
They do everything beautifully. I am very satisfied with the service Devonshire Motors give me...."
I travel nearly 70 miles each way to get my car seviced at Devonshire Motors and have done for ..."
Devonshire Motors did all it said it would and the timing promised was accurate. Very friendly ..."
Absolutely fantastic. We were well pleased with our valet and car wash after the service. Never..."
What Devonshire Motors have given me is a top service, I would not think of going to other gara..."
I had a fantastic experience, keep on doing what they are doing as they do it really well.
"The staff are always welcoming, very polite and helpful. The customer waiting area is comfortable an..."
"Great garage, nice staff, efficient, helpful."
Unable to fault the attitude and commitment of all personnel at Devonshire Motors to providing ..."
We were very pleased with the person who sold us the car. He was very professional, helpfu..."
"Absolutely nothing needed improving as they are very professional, courteous and efficient. I cannot..."
Great service and the staff are helpful and polite, 10 out of 10 all round.
This is our third Honda and we've been with Devonshire Motors for the servicing of the pres..."
The staff are the main thing! They were superb all the way through! I couldn't recommend th..."
I bought my car many years ago from Devonshire Motors and have returned from Hants, Sussex, Sur..."
Very professional and friendly
Devonshire Motors are always very helpful and I have dealt with them for a few years now.
I have had nothing only good service from Devonshire Motrors, I can`t complain about anything.<..."
The whole attitude of all members of staff at Devonshire Motors was and is first class and very..."
Great people with customer first attitude.
"I would like to say how much I appreciate the wonderful service given as I am disabled and it couldn..."
The staff have been brilliant from the sales experience all the way through to the after sales ..."
Devonshire Motors offer a very efficient service and the staff are helpful and friendly. The wh..."
To Adrian and the team, thank you so much for all your help and patience in the process of purc..."
"They are very professional, everyone you speak to is willing to help you."
I have used Devonshire Motors for several years now and have never had any problems that they w..."
They are a brilliant company, very pleasant and helpful with a great sense of humour. Make me f..."
All perfectly satisfactory as it is from a customer viewpoint.
From the appointment to collecting the vehicle it went very smoothly and a great service by all..."
Not knowing a great deal about modern cars, to have someone to advise and organise maintenance ..."
It’s always a pleasure to go to Devonshire Motors as everyone is very friendly and attent..."
"Devonshire Motors and their staff are great, always super friendly and efficient and always make me ..."
"Everything is always explained to me in language that I can understand. The staff are the friendlies..."
Devonshire Motors always deliver a first class service in face to face service and vehicle care..."
"Very helpful indeed, nothing is too much trouble. I would not go to another garage. "
"I have always had excellent service from from Devonshire Motors, clean tidy and very professional at..."
I can`t fault anything. I have no problem what so ever. They have a nice showroom and friendly ..."
They did what I asked in the time we agreed on the day we agreed & for the price we agreed...."
The staff are absolutely brilliant!
All the staff go the extra mile to help you. They know me as soon as I walk through the door. N..."
They were very friendly, very helpful, and my car was returned beautifully cleaned and polished..."
Completely satisfied, excellent service.
Devonshire Motors look after us and are very attentive. After sales is second to none. We will ..."
"Our experience at Devonshire Motors is always good, can't think of anything that would improve it. T..."
My experience with Devonshire Motors has always been excellent, both with staff and dealings wi..."
"Devonshire Motors went out of their way to help as much as possible and were very polite."
"Everyone is very helpful from sales to service and reception. We have dealt with Devonshire Motors f..."
I cannot fault the staff they have always been very good to me and helped me a lot.
The staff always make us feel very welcome and we enjoy going there. We trust Devonshire Motors..."
I don`t think they can improve on something that is outstanding, the service is brilliant, they..."
They have been brilliant very obliging when you want a courtesy car, and they do lovely coffee...."
Everyone is always very helpful.
It's an excellent garage, and the people who work there all do a great job.
Very friendly staff, good customer care, well done.
Excellent service, couldn`t be more helpful. Thoroughly recommend.
"The staff really do care about customers and they are excellent."
Devonshire Motors couldn`t have been more helpful and polite.
Just the external parking, they have improved, but it is still quite tight, everthing else is t..."
Devonshire Motors went out of their way to help us, they brought the vehicle up as close as the..."
Very friendly and helpful, work on the car is always done to a high standard.
"They did everything right. I was given an exact cost for the work and that is what I was charge..."
"We have always been pleased with the after care we get. The staff are very polite and efficient."
We travel 140 miles to Devonshire Motors to have it serviced.
They always go the extra mile-- the best. I live out of Devon now but still use Devonshire moto..."
"I have always had excellent service provided by Devonshire Motors in the eleven years I have had the..."
All the staff are always polite and friendly . It`s a pleasure being a customer of Devons..."
Devonshire Motors are very helpful and go out of their way to provide great customer satisfacti..."
"We cannot fault the service or staff. First class at all times. Keep up the good work!"
Excellent service as always. Staff very helpful, courteous, friendly and professional.
"Very good service as usual and completely satisfied. Devonshire Motors and staff are still the best!"
"This was a first time experience with Devonshire Motors and I was completely satisfied.
Their customer care and attention to detail is excellent. They are friendly, welcoming and effi..."
Devonshire Motors provide an EXEMPLARY service, a pleasure to deal with.
They don't need to improve.
All team members lived up to the high expectations I now have for delivery of a customer centre..."
"I have used Devonshire Motors for a long time and have always been satisfied."
All very good, swapped from Land Rover.
A very polished and professional dealer.
"I have only praise for the service and courtesy given to me during each visit. Taking my car to Devo..."
I have used Devonshire Motors for the past 12 years when they serviced my previous vehicle as w..."
There was nothing to improve. They did everything they could and it went extremely smoothl..."
This is the best dealership we have ever come across. We feel we are friends as well as custome..."
I am very satisfied and I have recommended Devonshire Motors to family. My Dad has purchased an..."
Customer service was very good. Staff were pleasant and ready to answer any queries. Documentat..."
I can`t think of any improvements, we were very satisfied with the service, we were so satisfie..."
We would like to thank you all for being there when we've needed you. It is a real pleasure..."
"I am completely happy dealing with Devonshire Motors and have already recommended them to a family m..."
Thank you for the service and MOT for my car which I collected this morning and thank you also ..."
The service team reception team are excellent, always informing me when the vehicle is ready an..."
Always had fab customer service from all staff at Devonshire Motors hence why my relatives have..."
I used to be a Ford man but I got fed up with the service from them. So I moved and I am please..."
Always a pleasure to deal with Devonshire Motors.
Excellent in every way.
I don`t think Devonshire Motors could improve on their already excellent service. All staff are..."
Really good customer service, always explain everything very well and it was a good experience ..."
The experience of testing and buying a vehicle right through to having the frirst service has s..."
Extremely good all round customer service.
Added: 22 May 2019
The Electric Vehicle Approved (EVA) scheme was launched on Wednesday 15 May 2019 by the National Franchised Dealers Association (NFDA) to certify retailers’ excellence in the electric vehicle sector. The launch took place at the House of Commons, where an audience of MPs, retailers and industry stakeholders had an insight into the new initiative. Devonshire Motors were proud to have been one of the pilot dealers.
"Devonshire Motors has shown a number of examples of best practice in sales and aftersales areas. Customers can be confident that they will be given clear and impartial advice on the benefits of, and their suitability for, a PHEV and can also expect an excellent level of support after they have purchased their new vehicle"
EVA has been developed by NFDA and endorsed by the Government’s Office for Low Emission Vehicles (OLEV) and the Energy Saving Trust (EST).
The official launch of EVA follows a successful pilot phase that ran from November 2018 to February 2019. The scheme includes a set of standards for electric vehicle retail and aftersales that have been established to ensure that the automotive industry is ready to embrace the electrification of the UK car market.
The goal of the scheme, which is open to all retailers, is to recognise expertise and promote industry standards to, benefit the consumer and support the growth of the electric vehicle sector.
The EVA accreditation is awarded to individual dealership locations that are independently audited by the Energy Saving Trust. The independence of this process will give consumers the certainty that a retailer with the EVA accreditation is a leader in the sector.
Pure electric and plug-in hybrid vehicles have been experiencing significant growth. However, they continue to represent a small proportion of the UK car parc. Consumers tend to find buying a plug-in car more complex than purchasing an internal combustion engine vehicle. Motorists need to consider different elements when purchasing an alternatively fuelled vehicle as opposed to a petrol or diesel one, for instance, battery range and the availability of charge points.
As a result, retailers need to be able to answer all the questions a customer may have, explain the benefits of owning an electric vehicle and clarify any possible confusion. Additionally, servicing an electric car requires a different level of specialisation and training.
The EVA scheme will ensure that retailers are ready for the market shift towards alternatively powered vehicles for the benefit of UK motorists.
Future of Mobility Minister, Jesse Norman, said, “Record levels of ultra-low emission vehicles on our roads are good news, as we seek to end the sale of new conventional diesel and petrol cars and vans by 2040.
“The accreditation recognises businesses with knowledge, capability and commitment to electric vehicles, and will help to encourage more car owners to switch to a greener alternative.”
Matthew Eastwood, Head of Transport at Energy Saving Trust said, “EVA accredited dealers possess the knowledge and expertise necessary to ensure their customers have a positive and well informed experience when buying new or used plug in vehicles. Giving consumers confidence and supporting the growing uptake of ultra-low and zero emission vehicles.
“With transport generating 26 per cent of the UK's greenhouse gas emissions, increasing the sale of ultra-low and zero emission vehicles is critical in the efforts to reduce carbon emissions in line with government targets.”
Sue Robinson, Director of the National Franchised Dealers Association (NFDA), said, “It is extremely positive to join forces with the Government’s Office for Low Emission Vehicles and the Energy Saving Trust to develop EVA, an initiative which we expect to play a key role in the market transition to electric vehicles. EVA will certify the efforts franchised retailers are making in the EV sector to meet the fast-growing consumer demand and will enable them to clearly communicate to their customers their expertise in the sector”.
Devonshire Motors, Braunton Road, Barnstaple EX31 1LQ