Good dealer, friendly manner, professional service.
They did what I asked in the time we agreed on the day we agreed & for the price we agreed...."
I bought my car many years ago from Devonshire Motors and have returned from Hants, Sussex, Sur..."
"I have been really happy with both the purchase of the vehicle and the vehicle itself, also the afte..."
I contacted Devonshire Motors regarding a second hand car for my daughter ! The salesman (Adria..."
All very good, swapped from Land Rover.
Just a line to let you know just how much we were impressed with the very professional way we h..."
Devonshire Motors always deliver a first class service in face to face service and vehicle care..."
Have a great relationship with all questions answered, this is our 3rd L200.
Very happy with the service, very friendly, helpful staff.
I would like to pass on my gratitude and thanks to everyone at Devonshire Motors Barnstaple fro..."
"Excellent front line staff."
Not sure how they could improve it, they are amazing.
Everything was perfect, tea and coffee every fifteen minutes. They knew I was in a hurry but th..."
The staff were very attentive and professional
The staff have been brilliant from the sales experience all the way through to the after sales ..."
Very very pleased, could not ever fault anything Devonshire Motors do, the clean is a realyl ni..."
A very polished and professional dealer.
Always get a good service and they seem to be able to work around me.
Very good garage, very helpful, have nothing but praise for Devonshire Motors.
"This is my 5th Mitsubishi and I am very satisfied. Devonshire Motors are superb!!"
Devonshire Motors in Barnstaple are very customer centric- unlike the Taunton dealer where I li..."
"Everyone is very helpful from sales to service and reception. We have dealt with Devonshire Motors f..."
We have been coming to Devonshire motors for at least 8 years since we brought a new outlander ..."
I don`t think Devonshire Motors could improve on their already excellent service. All staff are..."
Devonshire Motors are very helpful and go out of their way to provide great customer satisfacti..."
Devonshire Motors look after us and are very attentive. After sales is second to none. We will ..."
Really impressed with Devonshire Motors, nothing to do any better.
Everyone is always very helpful.
Excellent service and friendly staff
They were really good, efficient and kept to the times well, no problems.
"This was a first time experience with Devonshire Motors and I was completely satisfied.
I just wanted to say a big thank to you all at Devonshire Motors for your help and support with..."
The whole experience from start to finish was spot on. Thank you all at Devoshire Motors Barnst..."
Just to say a very big thank you for all that you have done over the last few weeks from servic..."
Very satisfied. There was a courtesty car waiting for me on arrival to get home again and also ..."
"Very efficient friendly service and extremely informative helpful staff."
This is our third Honda and we've been with Devonshire Motors for the servicing of the pres..."
We have never had any problems with Devonshire Motors, it's like visiting family, nothing i..."
All the staff are always polite and friendly . It`s a pleasure being a customer of Devons..."
Helpful and pleasant with a courtesy car for me to use while my car was being serviced. Ke..."
Devonshire Motors has serviced my car for the last nine years! I have had no problems between a..."
Great people with customer first attitude.
The staff at Devonshire Motors are so friendly, always smiling. The toilets have the `wow` fact..."
Excellent in every way.
"I would like to say how much I appreciate the wonderful service given as I am disabled and it couldn..."
Very polite and quality of after sales and service are top class.
"I have only ever had excellent customer service. All the staff I have dealt with have been really he..."
"The customer care that my wife and I receive from all your departments is exemplary and although we ..."
All team members lived up to the high expectations I now have for delivery of a customer centre..."
I can`t fault anything. I have no problem what so ever. They have a nice showroom and friendly ..."
Devonshire Motors couldn`t have been more helpful and polite.
"Service was performed in a timely manner, was cleaned inside and out, lovely people to deal with.
"I have used Devonshire Motors for many years and have to say the quality of work and personnel can’t..."
I was very satisfied with the service I got and don’t think it could be improved.
Very friendly and helpful, work on the car is always done to a high standard.
It’s difficult to say how a brilliant service can be bettered. Staff are always extremely..."
I am completely happy with all my dealings with Devonshire Motors. The service department alway..."
Extremely good all round customer service.
Devonshire Motors always go the extra mile with customer service. I feel like a friend when I w..."
Devonshire Motors are excellent, it`s always done on time. They serve good coffee while your wa..."
"I think they were brilliant, they found my granddaughter a colouring book."
I have been using Devonshire Motors for several years and have always found them to be professi..."
There was nothing to improve. They did everything they could and it went extremely smoothl..."
"No hassle, customer service as it should be."
"Everything is always explained to me in language that I can understand. The staff are the friendlies..."
Devonshire Motors staff were friendly and professional, kept me informed throughout and the car..."
I would like to send my thanks to the whole team at Devonshire Motors for giving me outstanding..."
Absolutely fantastic. We were well pleased with our valet and car wash after the service. Never..."
"Absolutely nothing needed improving as they are very professional, courteous and efficient. I cannot..."
"There is always a very good atmosphere at Devonshire Motors which makes dealing with them very pleas..."
Excellent service, couldn`t be more helpful. Thoroughly recommend.
"Service done properly, all items checked. Car left very clean."
Very little to be improved - just keep going & keep the high standards already set.
Everything was first class and has been ever since we bought it.
"There is never any "pressure" all the team have time for you and are very polite, which th..."
Excellent staff, always cheerful and extremely helpful, nothing is a problem. Things are always..."
"Very helpful indeed, nothing is too much trouble. I would not go to another garage. "
"I am completely happy dealing with Devonshire Motors and have already recommended them to a family m..."
"I have only praise for the service and courtesy given to me during each visit. Taking my car to Devo..."
It’s always a pleasure to go to Devonshire Motors as everyone is very friendly and attent..."
"We have always been pleased with the after care we get. The staff are very polite and efficient."
"We have always found Devonshire Motors to be friendly and helpful. Excellent service. "
They always go the extra mile-- the best. I live out of Devon now but still use Devonshire moto..."
Fabulous staff, we always look forward to going to this dealer. Really friendly and professiona..."
"I always enjoy my visit. Friendly professional and helpful staff. Very nice atmosphere."
I have used Devonshire Motors for several years now and have never had any problems that they w..."
I have dealt with Devonshire Motors for many years and have found the service given to be excel..."
"We cannot fault the service or staff. First class at all times. Keep up the good work!"
I can`t think of any improvements, we were very satisfied with the service, we were so satisfie..."
I can`t see how they can improve, they are very friendly and helpful.
Devonshire Motors provide an EXEMPLARY service, a pleasure to deal with.
Couldn`t do better, they are all excellent, I change my car every two years and always get the ..."
The staff are always helpful whether on the phone or on the premises, it is difficult to sugges..."
Very friendly staff, keep up the good work.
They were very friendly, very helpful, and my car was returned beautifully cleaned and polished..."
Always had fab customer service from all staff at Devonshire Motors hence why my relatives have..."
We were very pleased with the person who sold us the car. He was very professional, helpfu..."
The car was bought for a surprise birthday present for my wife. Devonshire Motors laid on some ..."
Added: 22 May 2019
The Electric Vehicle Approved (EVA) scheme was launched on Wednesday 15 May 2019 by the National Franchised Dealers Association (NFDA) to certify retailers’ excellence in the electric vehicle sector. The launch took place at the House of Commons, where an audience of MPs, retailers and industry stakeholders had an insight into the new initiative. Devonshire Motors were proud to have been one of the pilot dealers.
"Devonshire Motors has shown a number of examples of best practice in sales and aftersales areas. Customers can be confident that they will be given clear and impartial advice on the benefits of, and their suitability for, a PHEV and can also expect an excellent level of support after they have purchased their new vehicle"
EVA has been developed by NFDA and endorsed by the Government’s Office for Low Emission Vehicles (OLEV) and the Energy Saving Trust (EST).
The official launch of EVA follows a successful pilot phase that ran from November 2018 to February 2019. The scheme includes a set of standards for electric vehicle retail and aftersales that have been established to ensure that the automotive industry is ready to embrace the electrification of the UK car market.
The goal of the scheme, which is open to all retailers, is to recognise expertise and promote industry standards to, benefit the consumer and support the growth of the electric vehicle sector.
The EVA accreditation is awarded to individual dealership locations that are independently audited by the Energy Saving Trust. The independence of this process will give consumers the certainty that a retailer with the EVA accreditation is a leader in the sector.
Pure electric and plug-in hybrid vehicles have been experiencing significant growth. However, they continue to represent a small proportion of the UK car parc. Consumers tend to find buying a plug-in car more complex than purchasing an internal combustion engine vehicle. Motorists need to consider different elements when purchasing an alternatively fuelled vehicle as opposed to a petrol or diesel one, for instance, battery range and the availability of charge points.
As a result, retailers need to be able to answer all the questions a customer may have, explain the benefits of owning an electric vehicle and clarify any possible confusion. Additionally, servicing an electric car requires a different level of specialisation and training.
The EVA scheme will ensure that retailers are ready for the market shift towards alternatively powered vehicles for the benefit of UK motorists.
Future of Mobility Minister, Jesse Norman, said, “Record levels of ultra-low emission vehicles on our roads are good news, as we seek to end the sale of new conventional diesel and petrol cars and vans by 2040.
“The accreditation recognises businesses with knowledge, capability and commitment to electric vehicles, and will help to encourage more car owners to switch to a greener alternative.”
Matthew Eastwood, Head of Transport at Energy Saving Trust said, “EVA accredited dealers possess the knowledge and expertise necessary to ensure their customers have a positive and well informed experience when buying new or used plug in vehicles. Giving consumers confidence and supporting the growing uptake of ultra-low and zero emission vehicles.
“With transport generating 26 per cent of the UK's greenhouse gas emissions, increasing the sale of ultra-low and zero emission vehicles is critical in the efforts to reduce carbon emissions in line with government targets.”
Sue Robinson, Director of the National Franchised Dealers Association (NFDA), said, “It is extremely positive to join forces with the Government’s Office for Low Emission Vehicles and the Energy Saving Trust to develop EVA, an initiative which we expect to play a key role in the market transition to electric vehicles. EVA will certify the efforts franchised retailers are making in the EV sector to meet the fast-growing consumer demand and will enable them to clearly communicate to their customers their expertise in the sector”.
Devonshire Motors, Braunton Road, Barnstaple EX31 1LQ