The staff are the main thing! They were superb all the way through! I couldn't recommend th..."
I was very satisfied with the service I got and don’t think it could be improved.
"I cannot think of any way Devonshire Motors can be improved, customer care is excellent and I am com..."
The staff have been brilliant from the sales experience all the way through to the after sales ..."
They were very friendly, very helpful, and my car was returned beautifully cleaned and polished..."
I have been dealing with Devonshire Motors for 14 years. Top rate service.
Very happy with the service, very friendly, helpful staff.
The car was bought for a surprise birthday present for my wife. Devonshire Motors laid on some ..."
As always, excellent service and delightful staff.
Please keep it up. Your service to customers is first class. Attention to detail is brilliant. ..."
"We have always been pleased with the after care we get. The staff are very polite and efficient."
"Devonshire Motors went out of their way to help as much as possible and were very polite."
Really good customer service, always explain everything very well and it was a good experience ..."
A pleasure to deal with.
Devonshire Motors couldn`t have been more helpful and polite.
They always go the extra mile-- the best. I live out of Devon now but still use Devonshire moto..."
Just to say a very big thank you for all that you have done over the last few weeks from servic..."
"The staff at Devonshire Motors are friendly, professional and knowledgeable. The whole process was s..."
Everything was first class and has been ever since we bought it.
"Devonshire Motors have excellent staff providing high levels of customer service. They did a great j..."
"I think they were brilliant, they found my granddaughter a colouring book."
I cannot fault the staff they have always been very good to me and helped me a lot.
As my car had not been used for a time, the battery had gone flat. Devonshire Motors came over ..."
I have been using Devonshire Motors for several years and have always found them to be professi..."
Excellent service as always. Staff very helpful, courteous, friendly and professional.
In a business not always known for integrity, Devonshire Motors are honest & professional. ..."
They don't need to improve.
"The service department at Devonshire Motors is second to none. The staff call me by my first name (w..."
Wonderful staff, great service and great car! Very happy!
This is our third Honda and we've been with Devonshire Motors for the servicing of the pres..."
"Very good relationship with the dealer developed over a number of years. I trust them to do all that..."
All team members lived up to the high expectations I now have for delivery of a customer centre..."
Just a line to let you know just how much we were impressed with the very professional way we h..."
The staff are absolutely brilliant!
All very good, swapped from Land Rover.
Everyone is always pleasant. Full information is always available. Never been let down.
I am completely happy with all my dealings with Devonshire Motors. The service department alway..."
Devonshire Motors in Barnstaple are very customer centric- unlike the Taunton dealer where I li..."
Very Satisfied, staff very helpful.
"Absolutely nothing needed improving as they are very professional, courteous and efficient. I cannot..."
Full confidence in all the staff to go over the top with customer service.
Always a pleasure to deal with Devonshire Motors.
I am very satisfied with the service I received. Staff were very friendly, polite and very help..."
The whole attitude of all members of staff at Devonshire Motors was and is first class and very..."
"Very good service as usual and completely satisfied. Devonshire Motors and staff are still the best!"
A very polished and professional dealer.
Devonshire Motors are excellent, it`s always done on time. They serve good coffee while your wa..."
We have been with Devonshire Motors for 14 years now, this is our 4th Mitsubishi so very happy...."
Great service and staff that couldn't be more helpful.
To Adrian and the team, thank you so much for all your help and patience in the process of purc..."
Very friendly and helpful, work on the car is always done to a high standard.
"I am completely happy dealing with Devonshire Motors and have already recommended them to a family m..."
"Great team. Take me to and from work so that it doesn't disturb my day."
Excellent! The staff were extremely helpful as I needed my car back quickly so they kindly serv..."
Because the service, attitude, and eficiency of Devonshire Motors staff is first class.
We have never had any problems with Devonshire Motors, it's like visiting family, nothing i..."
Devonshire Motors went out of their way to help us, they brought the vehicle up as close as the..."
They are very welcoming.
"Great garage, nice staff, efficient, helpful."
Everything was perfect, tea and coffee every fifteen minutes. They knew I was in a hurry but th..."
Excellent service. A pleasure to deal with.
"We always get friendly and efficient service from all the departments. Very professional."
"The service was done professionally and being the first time at the garage I was looked after very w..."
Good dealer, friendly manner, professional service.
"They are very professional, everyone you speak to is willing to help you."
"Service was performed in a timely manner, was cleaned inside and out, lovely people to deal with.
"I have always had excellent service from from Devonshire Motors, clean tidy and very professional at..."
I always get helpful and friendly advice, which is very useful to me as I live alone. Thank you..."
"Exceptional customer care. Extremely accommodating! Would highly recommend Devonshire Motors. Many t..."
The staff were very attentive and professional
I am very satisfied and I have recommended Devonshire Motors to family. My Dad has purchased an..."
It’s always a pleasure to go to Devonshire Motors as everyone is very friendly and attent..."
"All the staff are very enthusiastic about the product and aim to provide great customer satisfaction..."
There was nothing to improve. They did everything they could and it went extremely smoothl..."
I have used Devonshire Motors for many years- friendly, helpful staff that keep customers fully..."
They have been brilliant very obliging when you want a courtesy car, and they do lovely coffee...."
There is nothing I could say that they could improve on and I was actually going to send them a..."
"Very helpful indeed, nothing is too much trouble. I would not go to another garage. "
Devonshire Motors are always extremly helpful to me, I don`t have any problems.
The experience of testing and buying a vehicle right through to having the frirst service has s..."
Difficult to improve on a brilliant service. I have no hesitation in recommending to family &am..."
I was totally satisfied with the service I received by all persons involved. THANK YOU.
"I have been really happy with both the purchase of the vehicle and the vehicle itself, also the afte..."
"There is never any "pressure" all the team have time for you and are very polite, which th..."
From booking the service to completion, the same polite manner and courtesy was shown as always..."
The whole team at Devonshire Motors Barnstaple always exceed our expectations. Thank you to all..."
Devonshire Motors has serviced my car for the last nine years! I have had no problems between a..."
"Our experience at Devonshire Motors is always good, can't think of anything that would improve it. T..."
"Everything is always explained to me in language that I can understand. The staff are the friendlies..."
I had a fantastic experience, keep on doing what they are doing as they do it really well.
The staff always make us feel very welcome and we enjoy going there. We trust Devonshire Motors..."
Excellent in every way.
"I have used Devonshire Motors for many years and have to say the quality of work and personnel can’t..."
Have a great relationship with all questions answered, this is our 3rd L200.
Not sure how they could improve it, they are amazing.
From the appointment to collecting the vehicle it went very smoothly and a great service by all..."
"I have only ever had excellent customer service. All the staff I have dealt with have been really he..."
Helpful and pleasant with a courtesy car for me to use while my car was being serviced. Ke..."
Best dealership in the country. Prompt and all friendly.
Added: 22 May 2019
The Electric Vehicle Approved (EVA) scheme was launched on Wednesday 15 May 2019 by the National Franchised Dealers Association (NFDA) to certify retailers’ excellence in the electric vehicle sector. The launch took place at the House of Commons, where an audience of MPs, retailers and industry stakeholders had an insight into the new initiative. Devonshire Motors were proud to have been one of the pilot dealers.
"Devonshire Motors has shown a number of examples of best practice in sales and aftersales areas. Customers can be confident that they will be given clear and impartial advice on the benefits of, and their suitability for, a PHEV and can also expect an excellent level of support after they have purchased their new vehicle"
EVA has been developed by NFDA and endorsed by the Government’s Office for Low Emission Vehicles (OLEV) and the Energy Saving Trust (EST).
The official launch of EVA follows a successful pilot phase that ran from November 2018 to February 2019. The scheme includes a set of standards for electric vehicle retail and aftersales that have been established to ensure that the automotive industry is ready to embrace the electrification of the UK car market.
The goal of the scheme, which is open to all retailers, is to recognise expertise and promote industry standards to, benefit the consumer and support the growth of the electric vehicle sector.
The EVA accreditation is awarded to individual dealership locations that are independently audited by the Energy Saving Trust. The independence of this process will give consumers the certainty that a retailer with the EVA accreditation is a leader in the sector.
Pure electric and plug-in hybrid vehicles have been experiencing significant growth. However, they continue to represent a small proportion of the UK car parc. Consumers tend to find buying a plug-in car more complex than purchasing an internal combustion engine vehicle. Motorists need to consider different elements when purchasing an alternatively fuelled vehicle as opposed to a petrol or diesel one, for instance, battery range and the availability of charge points.
As a result, retailers need to be able to answer all the questions a customer may have, explain the benefits of owning an electric vehicle and clarify any possible confusion. Additionally, servicing an electric car requires a different level of specialisation and training.
The EVA scheme will ensure that retailers are ready for the market shift towards alternatively powered vehicles for the benefit of UK motorists.
Future of Mobility Minister, Jesse Norman, said, “Record levels of ultra-low emission vehicles on our roads are good news, as we seek to end the sale of new conventional diesel and petrol cars and vans by 2040.
“The accreditation recognises businesses with knowledge, capability and commitment to electric vehicles, and will help to encourage more car owners to switch to a greener alternative.”
Matthew Eastwood, Head of Transport at Energy Saving Trust said, “EVA accredited dealers possess the knowledge and expertise necessary to ensure their customers have a positive and well informed experience when buying new or used plug in vehicles. Giving consumers confidence and supporting the growing uptake of ultra-low and zero emission vehicles.
“With transport generating 26 per cent of the UK's greenhouse gas emissions, increasing the sale of ultra-low and zero emission vehicles is critical in the efforts to reduce carbon emissions in line with government targets.”
Sue Robinson, Director of the National Franchised Dealers Association (NFDA), said, “It is extremely positive to join forces with the Government’s Office for Low Emission Vehicles and the Energy Saving Trust to develop EVA, an initiative which we expect to play a key role in the market transition to electric vehicles. EVA will certify the efforts franchised retailers are making in the EV sector to meet the fast-growing consumer demand and will enable them to clearly communicate to their customers their expertise in the sector”.
Devonshire Motors, Braunton Road, Barnstaple EX31 1LQ