Electric Vehicle Approved
Devonshire Motors in Barnstaple have been awarded Electric Vehicle Approved (EVA) accreditation after piloting the scheme and demonstrating the highest standard of knowledge and expertise when it comes to advising customers on the purchase of vehicles with an electrified powertrain.
The EVA scheme was rolled out in 2019 to establish a set of standards for electric vehicle retail and aftersales services, to ensure that the automotive industry is ready to embrace the fast-accelerating electrification of the UK car market. The EVA scheme has been developed by the National Franchised Dealer Association (NFDA) and is endorsed by the Government’s Office for Low Emission Vehicles (OLEV) and the Energy Saving Trust (EST).
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FIND OUT MORE ABOUT A BRAND NEW OUTLANDER PHEV (Plug-in Hybrid Electric Vehicle)
Experience the incredible new Outlander PHEV, the perfect synergy of electric efficiency and SUV capability. So much more than an electric vehicle, the Outlander PHEV comes with a unique set of benefits you wouldn't expect. Incredible fuel efficiency combined with a powerful, responsive engine and true 4WD control.
The EVA accreditation, which was capped at 100 retailers for 2019, was awarded to Devonshire Motors, following an independent audit process carried out by the Energy Saving Trust.
Buying a plug-in vehicle is more complex than purchasing a more traditional ICE vehicle, with many new factors requiring consideration at the time of purchase such as battery range, average daily mileage and the availability of charge points at home or the office.
As a result, dealers need to be able to answer all the questions a customer may have and be able to explain the benefits of owning an electric vehicle and clarifying any possible confusion.
Sue Robinson, NFDA Director said "Congratulations to NFDA members Devonshire Motors for receiving their Electric Vehicle Approved accreditation. The role of dealers is crucial during the transition to electric vehicles and the EVA badge of approval will help dealers communicate to the consumer their expertise in the EV sector".
The National Franchised Dealers Association (NFDA) represents franchised car and commercial vehicle retailers in the UK.
Nathan Tomlinson, Dealer Principal, Devonshire Motors said "We were involved with the NFDA at the pilot stage and as such were one of the first dealerships in the UK to be accredited. With the combination of factors that are occurring now and over the next few years consumers are beginning to understand that the internal combustion engine vehicles they are used to will eventually disappear.
Although, as a business, we have been around EV and PHEV technology for many years, it is completely new to the consumer and they are on a journey now to understand not only the suitability but the longer term implications of ownership. To be able to promote our business as having achieved a nationally recognised standard in sales, servicing and support of electric vehicle technology gives our customers the confidence and expertise they need to make a decision- and to ensure that they will get the assistance they need during ownership."
In 2019 Mitsubishi Motors ranked fourth overall in the NFDA Electric Vehicle Dealer Attitude Survey and second for the training of dealership staff in both sales and aftersales, demonstrating Mitsubishi Motors in the UK dealers’ depth of knowledge and understanding of PHEV powertrains.