They do everything beautifully. I am very satisfied with the service Devonshire Motors give me...."
From the time you arrive to the time you leave you are treated as if you were the only person w..."
Overall an exceptional service from Devonshire Motors.
Devonshire Motors offer a very efficient service and the staff are helpful and friendly. The wh..."
I just wanted to say a big thank to you all at Devonshire Motors for your help and support with..."
"This was a first time experience with Devonshire Motors and I was completely satisfied.
"I always receive great service with a smile. Everyone is very helpful and friendly. Thanks guys."
Always a pleasure to deal with Devonshire Motors.
I always get helpful and friendly advice, which is very useful to me as I live alone. Thank you..."
The staff are absolutely brilliant!
Excellent service, couldn`t be more helpful. Thoroughly recommend.
They are a brilliant company, very pleasant and helpful with a great sense of humour. Make me f..."
Good experience from start to finish, very knowledgeable about the products and offered drinks...."
A pleasure to do business with.
"Exceptional customer care. Extremely accommodating! Would highly recommend Devonshire Motors. Many t..."
Really impressed with Devonshire Motors, nothing to do any better.
Very friendly and helpful staff... arrangements are always made to suit me, and they will even ..."
Excellent service as always. Staff very helpful, courteous, friendly and professional.
The staff are always helpful whether on the phone or on the premises, it is difficult to sugges..."
"I have used Devonshire Motors for many years and have to say the quality of work and personnel can’t..."
Devonshire Motors keep us informed and give us a nice drink. It is easy to park. They are very ..."
What Devonshire Motors have given me is a top service, I would not think of going to other gara..."
The whole attitude of all members of staff at Devonshire Motors was and is first class and very..."
"Devonshire Motors retain their high standard of customer care year on year."
Good dealer, friendly manner, professional service.
The car was bought for a surprise birthday present for my wife. Devonshire Motors laid on some ..."
Very polite and quality of after sales and service are top class.
They were really good, efficient and kept to the times well, no problems.
Difficult to improve on a brilliant service. I have no hesitation in recommending to family &am..."
Very little to be improved - just keep going & keep the high standards already set.
"The staff at Devonshire Motors are friendly, professional and knowledgeable. The whole process was s..."
It's an excellent garage, and the people who work there all do a great job.
Devonshire Motors are and always have been incredibly helpful, friendly and commited to giving ..."
"All the staff are very enthusiastic about the product and aim to provide great customer satisfaction..."
I can`t think of any improvements, we were very satisfied with the service, we were so satisfie..."
It’s always a pleasure to go to Devonshire Motors as everyone is very friendly and attent..."
The whole experience from start to finish was spot on. Thank you all at Devoshire Motors Barnst..."
I have used Devonshire Motors for several years now and have never had any problems that they w..."
Devonshire Motors in Barnstaple are very customer centric- unlike the Taunton dealer where I li..."
Always get a good service and they seem to be able to work around me.
The whole team at Devonshire Motors Barnstaple always exceed our expectations. Thank you to all..."
Because the service, attitude, and eficiency of Devonshire Motors staff is first class.
"The service department at Devonshire Motors is second to none. The staff call me by my first name (w..."
Nothing else they could do, they are absolutely brilliant.
They don't need to improve.
Devonshire Motors has serviced my car for the last nine years! I have had no problems between a..."
I found the experience pleasant as always. Staff were courteous, attentive and kind, the workma..."
It all went very well, I have used them for three years and I have always been very happy with ..."
Couldn`t do better, they are all excellent, I change my car every two years and always get the ..."
Completely satisfied, excellent service.
When arriving at Devonshire Motors you are always greeted with a welcome and offered a cup of t..."
Absolutely fantastic service - this was an urgent repair and Devonshire Motors accommodated me ..."
Absolutely fantastic. We were well pleased with our valet and car wash after the service. Never..."
Always very helpful and we are recognised by staff. Always looks immaculate but on occasion par..."
Very satisfied. There was a courtesty car waiting for me on arrival to get home again and also ..."
"Very good service as usual and completely satisfied. Devonshire Motors and staff are still the best!"
I have dealt with Devonshire Motors for many years and I have always found the service perfect ..."
Excellent! The staff were extremely helpful as I needed my car back quickly so they kindly serv..."
I have used Devonshire Motors for the past 12 years when they serviced my previous vehicle as w..."
I was very pleased with the service and the vehicle, everything was ok. I have no complaints.
"I am completely happy dealing with Devonshire Motors and have already recommended them to a family m..."
Whatever you needed to know, Devonshire Motors were able to accommodate.
Dear John & team, you may remember we came in last week on hoilday with a suspected engine ..."
I am very satisfied with the service I received. Staff were very friendly, polite and very help..."
This is our third Honda and we've been with Devonshire Motors for the servicing of the pres..."
Very friendly staff, good customer care, well done.
Just the external parking, they have improved, but it is still quite tight, everthing else is t..."
"Our experience at Devonshire Motors is always good, can't think of anything that would improve it. T..."
I don`t think Devonshire Motors could improve on their already excellent service. All staff are..."
"This is my 5th Mitsubishi and I am very satisfied. Devonshire Motors are superb!!"
The service that I recieved from Devonshire Motors was the best I have received within Devon, t..."
I can`t see how they can improve, they are very friendly and helpful.
Great service and staff that couldn't be more helpful.
"Very good relationship with the dealer developed over a number of years. I trust them to do all that..."
"It is always a pleasure to deal with Devonshire Motors and such pleasant and helpful staff."
Since I bought my car from Devonshire Motors I've always had a good experience there. Diffi..."
I have every confidence in Devonshire Motors, I trust them, and it is quite cheerful to go to t..."
Just a line to let you know just how much we were impressed with the very professional way we h..."
I am delighted with the service and staff at Devonshire Motors and would happily recommend the ..."
Always get excellent service from Devonshire Motors, nothing is too much trouble, a great perso..."
"The staff really do care about customers and they are excellent."
Very friendly and helpful, work on the car is always done to a high standard.
I have dealt with Devonshire Motors for many years and have found the service given to be excel..."
"Devonshire Motors do a good job. It's also a nice gesture to clean the car before I picked it up aft..."
Excellent service and care. They really understand their customers' needs. I recommend Devo..."
Just to say a very big thank you for all that you have done over the last few weeks from servic..."
Dear Adrian and team, Just a few words of appreciation and thanks for the kindness and expert h..."
Very satisfied. They cleaned it. They done what they said they would do. No problems.
A very polished and professional dealer.
"Great garage, nice staff, efficient, helpful."
Devonshire Motors look after us and are very attentive. After sales is second to none. We will ..."
It`s always first class there and they look after us.
The service team reception team are excellent, always informing me when the vehicle is ready an..."
"Devonshire Motors have excellent staff providing high levels of customer service. They did a great j..."
"Devonshire Motors went out of their way to help as much as possible and were very polite."
We would like to thank you all for being there when we've needed you. It is a real pleasure..."
As my car had not been used for a time, the battery had gone flat. Devonshire Motors came over ..."
Devonshire Motors appear to be a very well run organization. The reception staff were excellent..."
Added: 18 November 2019
At Automotive Management Live 2019 this month, 15 UK dealerships were highlighted as great employers in the automotive industry.
The results of AM Best UK Dealerships To Work For, run in partnership with Best Companies Group, and sponsored this year by Car Benefit Solutions, found that 15 dealerships made the grade in the third year of the programme.
The overall top ranked dealership was Devonshire Motors, a Mitsubishi franchisee at Barnstaple, Devon.
The research found that it has employee engagement that surpasses all others. Devonshire Motors has a strong and respected leadership team, which encourages its staff to maximise their business opportunities, respect each other, and to work as a team, and is liberal with praise and recognition for great work.
Staff retention is extremely high. Staff say they can have a laugh and a joke and also pull together.
In a summary of the research's findings, AM editor Tim Rose told AM Live 2019: "It’s not all about the money. Nobody does the job for nothing of course, but workers at great employers in this industry say they’re respected and cared about, and they have confidence in where their strategic leaders are taking the business.
"They feel they’re not stuck in dead end jobs, they can learn new things and they can share opinions on how to make improvements that will be listened to.
"They value the sense of being part of a team, overcoming challenges together and minimising office politics.
"And no employer underestimates the need for workers to have a bit of fun, to ensure coming to work is something staff look forward to."
The research process:
Firms from across the United Kingdom entered the two-part survey process to determine the Best UK Dealerships to Work For.
The first part consisted of evaluating each nominated firm's workplace policies, systems, philosophies, practises, and demographics. This part of the process was worth approximately 25% of the total evaluation.
The second part consisted of an employee survey to measure the employee experience. This part of the process was worth approximately 75% of the total evaluation.
The combined scores determined the top firms and the final ranking. Best Companies Group managed the overall registration and survey process and also analysed the data and used their expertise to determine the final rankings.
Devonshire Motors, Braunton Road, Barnstaple EX31 1LQ
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