From booking the service to completion, the same polite manner and courtesy was shown as always..."
"We always get friendly and efficient service from all the departments. Very professional."
Devonshire Motors staff are very friendly and helpful. The service was carried out in the time ..."
Very polite and quality of after sales and service are top class.
It all went very well, I have used them for three years and I have always been very happy with ..."
Excellent service as always. Staff very helpful, courteous, friendly and professional.
Excellent service. They have always been most helpful and caring over the past 15 years.
There was nothing to improve. They did everything they could and it went extremely smoothl..."
Very professional and friendly
"I have used Devonshire Motors for many years and have to say the quality of work and personnel can’t..."
Everything was first class and has been ever since we bought it.
They did what I asked in the time we agreed on the day we agreed & for the price we agreed...."
"Very good service as usual and completely satisfied. Devonshire Motors and staff are still the best!"
Devonshire Motors are very helpful and go out of their way to provide great customer satisfacti..."
I always find the staff are very helpful and go out of their way to help me.
Good dealer, friendly manner, professional service.
This is our third Honda and we've been with Devonshire Motors for the servicing of the pres..."
Experience was excellent
We would like to thank you all for being there when we've needed you. It is a real pleasure..."
Very friendly and helpful staff... arrangements are always made to suit me, and they will even ..."
As always, excellent service and delightful staff.
We have been coming to Devonshire motors for at least 8 years since we brought a new outlander ..."
"Devonshire Motors and their staff are great, always super friendly and efficient and always make me ..."
Devonshire Motors provide an EXEMPLARY service, a pleasure to deal with.
Everything and everyone is perfect.
Wonderful staff, great service and great car! Very happy!
Devonshire Motors always deliver a first class service in face to face service and vehicle care..."
Great service and staff that couldn't be more helpful.
We were very well treated and everything was as we were told when leaving the car in the mornin..."
Devonshire Motors has serviced my car for the last nine years! I have had no problems between a..."
"I would like to say how much I appreciate the wonderful service given as I am disabled and it couldn..."
They don't need to improve.
Whatever you needed to know, Devonshire Motors were able to accommodate.
I travel nearly 70 miles each way to get my car seviced at Devonshire Motors and have done for ..."
I have no hesitation in recommending Devonshire Motors and indeed have. A friend and..."
"Excellent front line staff."
"I always enjoy my visit. Friendly professional and helpful staff. Very nice atmosphere."
What Devonshire Motors have given me is a top service, I would not think of going to other gara..."
Excellent service and care. They really understand their customers' needs. I recommend Devo..."
"The service department at Devonshire Motors is second to none. The staff call me by my first name (w..."
Staff always very helpful on phone and face to face,waiting area comfortable and coffee is exce..."
Thank you from my lovely Mirage Attivo for the birthday card recieved this morning. My one year..."
Very little to be improved - just keep going & keep the high standards already set.
Not knowing a great deal about modern cars, to have someone to advise and organise maintenance ..."
Customer service was very good. Staff were pleasant and ready to answer any queries. Documentat..."
To Adrian and the team, thank you so much for all your help and patience in the process of purc..."
Just a line to let you know just how much we were impressed with the very professional way we h..."
"The staff at Devonshire Motors are friendly, professional and knowledgeable. The whole process was s..."
"This is my 5th Mitsubishi and I am very satisfied. Devonshire Motors are superb!!"
A pleasure to do business with.
"I have only praise for the service and courtesy given to me during each visit. Taking my car to Devo..."
I can`t think of any improvements, we were very satisfied with the service, we were so satisfie..."
"I am completely happy dealing with Devonshire Motors and have already recommended them to a family m..."
Devonshire Motos always make you feel a valued customer and give 5* service
They have always been excellent, They are so polite, I lost my husband the beginning of this ye..."
They always go the extra mile-- the best. I live out of Devon now but still use Devonshire moto..."
I found the experience pleasant as always. Staff were courteous, attentive and kind, the workma..."
I have every confidence in Devonshire Motors, I trust them, and it is quite cheerful to go to t..."
"I have always had excellent service from from Devonshire Motors, clean tidy and very professional at..."
They are amazing.
"Good dealer with excellent customer care. Honoured warranty work, no questions asked. Happy with my ..."
I contacted Devonshire Motors regarding a second hand car for my daughter ! The salesman (Adria..."
Not sure how they could improve it, they are amazing.
Very happy with the service, very friendly, helpful staff.
During the Covid crisis they have excelled, excellent communication. All preventative measures ..."
Very satisfied. There was a courtesty car waiting for me on arrival to get home again and also ..."
Very Satisfied, staff very helpful.
All the staff go the extra mile to help you. They know me as soon as I walk through the door. N..."
"Devonshire Motors retain their high standard of customer care year on year."
Devonshire Motors keep us informed and give us a nice drink. It is easy to park. They are very ..."
"The staff are always welcoming, very polite and helpful. The customer waiting area is comfortable an..."
Excellent and faultless service as always, friendly and helpful staff with a good sense of humo..."
"I cannot think of any way Devonshire Motors can be improved, customer care is excellent and I am com..."
"They are very helpful and I am very happy with everything."
I recently bought a VW Polo from Devonshire motors and was dealt with by Adrian who was a great..."
As my car had not been used for a time, the battery had gone flat. Devonshire Motors came over ..."
Devonshire Motors are the absolute tops 10+. Under the Coronavirus situstion they were efficien..."
Absolutely fantastic. We were well pleased with our valet and car wash after the service. Never..."
Please keep it up. Your service to customers is first class. Attention to detail is brilliant. ..."
Absolutely fantastic service - this was an urgent repair and Devonshire Motors accommodated me ..."
The staff at Devonshire Motors are so friendly, always smiling. The toilets have the `wow` fact..."
From the appointment to collecting the vehicle it went very smoothly and a great service by all..."
There is nothing I could say that they could improve on and I was actually going to send them a..."
Hannah on service reception was excellent.
From the time you arrive to the time you leave you are treated as if you were the only person w..."
Fabulous staff, we always look forward to going to this dealer. Really friendly and professiona..."
Everyone is always pleasant. Full information is always available. Never been let down.
Very very pleased, could not ever fault anything Devonshire Motors do, the clean is a realyl ni..."
Very helpful and courteous - Service reception particularly so. Clean, tidy and given the..."
Cannot improve in excellence!
"Devonshire Motors do a good job. It's also a nice gesture to clean the car before I picked it up aft..."
"Very helpful indeed, nothing is too much trouble. I would not go to another garage. "
"It is always a pleasure to deal with Devonshire Motors and such pleasant and helpful staff."
Excellent service and friendly staff
My experience with Devonshire Motors has been a very good one, from the sales team through to t..."
"I have always had excellent service provided by Devonshire Motors in the eleven years I have had the..."
"This was a first time experience with Devonshire Motors and I was completely satisfied.
I had a fantastic experience, keep on doing what they are doing as they do it really well.
Added: 18 November 2019
At Automotive Management Live 2019 this month, 15 UK dealerships were highlighted as great employers in the automotive industry.
The results of AM Best UK Dealerships To Work For, run in partnership with Best Companies Group, and sponsored this year by Car Benefit Solutions, found that 15 dealerships made the grade in the third year of the programme.
The overall top ranked dealership was Devonshire Motors, a Mitsubishi franchisee at Barnstaple, Devon.
The research found that it has employee engagement that surpasses all others. Devonshire Motors has a strong and respected leadership team, which encourages its staff to maximise their business opportunities, respect each other, and to work as a team, and is liberal with praise and recognition for great work.
Staff retention is extremely high. Staff say they can have a laugh and a joke and also pull together.
In a summary of the research's findings, AM editor Tim Rose told AM Live 2019: "It’s not all about the money. Nobody does the job for nothing of course, but workers at great employers in this industry say they’re respected and cared about, and they have confidence in where their strategic leaders are taking the business.
"They feel they’re not stuck in dead end jobs, they can learn new things and they can share opinions on how to make improvements that will be listened to.
"They value the sense of being part of a team, overcoming challenges together and minimising office politics.
"And no employer underestimates the need for workers to have a bit of fun, to ensure coming to work is something staff look forward to."
The research process:
Firms from across the United Kingdom entered the two-part survey process to determine the Best UK Dealerships to Work For.
The first part consisted of evaluating each nominated firm's workplace policies, systems, philosophies, practises, and demographics. This part of the process was worth approximately 25% of the total evaluation.
The second part consisted of an employee survey to measure the employee experience. This part of the process was worth approximately 75% of the total evaluation.
The combined scores determined the top firms and the final ranking. Best Companies Group managed the overall registration and survey process and also analysed the data and used their expertise to determine the final rankings.
Devonshire Motors, Braunton Road, Barnstaple EX31 1LQ