Very satisfied. There was a courtesty car waiting for me on arrival to get home again and I also had a phon..."
Never had such a good garage experience!
Wonderful staff, great service and great car! Very happy!
We were very happy with the greeting you gave us and the use of your waiting area and toilets. We didn'..."
It’s difficult to say how a brilliant service can be bettered. Staff are always extremely courteous a..."
They seem to have everything covered, I have had Mitsubishi now for 20 years and dealt with other dealers. ..."
I don`t think they can improve on something that is outstanding. The service is brilliant, always friendly,..."
A very polished and professional dealer.
Servicing my car went very smoothly and I was so pleased you were able to collect and return my car. All th..."
Devonshire Motors is a 10 out of 10. The service they provide is great and I couldn`t ask for more.
Excellent service, couldn`t be more helpful. Thoroughly recommend.
Very helpful, efficient, quality work. Really nice people.
Devonshire Motors are a pleasure to deal with.
I contacted Devonshire Motors regarding a second hand car for my daughter, the salesman (Adrian) was incred..."
All I can say really is that Devonshire Motors are the best and I can’t imagine ever using anyone els..."
I would just like to say to all of you at Devonshire Motors, both Val and I can't thank you enough for ..."
I just want to say a huge thank you for your help on Monday when my old Jag was marooned at the Barnstaple ..."
The service reception team are excellent, always informing me when the vehicle is ready and answering any q..."
I am delighted with the service and staff at Devonshire Motors and would happily recommend the business to ..."
Devonshire Motors staff are very friendly and helpful. The service was carried out in the time advised and ..."
The whole attitude of all members of staff at Devonshire Motors was and is first class and very efficient.<..."
We collected our new vehicle yesterday and are delighted with it. Adrian was extremely helpful and eff..."
Really good customer service, always explain everything very well and it was a good experience at Devonshir..."
I travel nearly 70 miles each way to get my car seviced at Devonshire Motors and have done for about 17 yea..."
Everything is always explained to me in language that I can understand. The staff are the friendliest and m..."
"I have been really happy with both the purchase of the vehicle and the vehicle itself, also the aftercare servic..."
Devonshire Motors are and always have been incredibly helpful, friendly and commited to giving excellent se..."
"I always enjoy my visit. Friendly professional and helpful staff. Very nice atmosphere."
We found our experience of Devonshire Motors very pleasing, professional, helpful and efficient. We are ver..."
Friendly and efficient as always.
Devonshire Motors always go the extra mile to welcome you into their family.
I can`t fault anything. I have no problems whatsoever. They have a nice showroom and friendly staff.
I can't fault Devonshire Motors.
Not knowing a great deal about modern cars, to have someone to advise and organise maintenance is important..."
From booking the service to completion, the same polite manner and courtesy was shown as always and very ef..."
"They are very professional, everyone you speak to is willing to help you."
I have every confidence in Devonshire Motors. I trust them and it is quite cheerful to go to the garage, th..."
Devonshire Motors always make me feel welcome and special. I have already sent a couple of people in to loo..."
First class service so thank you to all the staff
We always get friendly and efficient service from all the departments. Very professional.
I could not fault Devonshire Motors in any aspect of their work. The service team and the service were firs..."
I have always had excellent service from from Devonshire Motors, clean tidy and very professional at all ti..."
Both the service staff and the sales team are exceptional in the level of customer service they supply. We ..."
Great people with customer first attitude.
The Mirage was serviced last year and the ASX a few weeks ago, both times the was collected from here and r..."
Devonshire Motors keep us informed and give us a nice drink. It is easy to park. They are very welcoming.
Always polite, friendly and helpful.
The staff have been brilliant from the sales experience all the way through to the after sales support. Tha..."
I have only praise for the service and courtesy given to me during each visit. Taking my car to Devonshire ..."
It’s always a pleasure to go to Devonshire Motors as everyone is very friendly and attentive.
Just a few words of appreciation and thanks to Adrian and the team, for the kindness and expert help given ..."
Just a line to let you know just how much we were impressed with the very professional way we have been tre..."
My visit was the first for nearly 12 months and as usual Hannah and John were excellent. They dealt with my..."
"The service was done professionally and being the first time at the garage I was looked after very well."
Very, very pleased! Could not ever fault anything Devonshire Motors do, the clean is a really nice touch. S..."
Excellent in every way.
Totally satisfied with service and stafff. Thank you
Just to say everything was handled very smoothly regarding my car recall, Hannah rang me as soon as the car..."
Not sure how they could improve it, they are amazing.
Great service again from Devonshire Motors and John efficient as ever, car driving better from its service ..."
Stay just as good as they are.
Excellent service. A pleasure to deal with.
I am completely happy with all my dealings with Devonshire Motors. The service department always return the..."
A very smooth handover from Adrian took the time to explain everything clearly and comprehensively and I wo..."
I can’t thank you and the team at Devonshire Motors enough for the smoothness and professionalism of ..."
Just to say a very big thank you for all that you have done over the last few weeks from servicing my vehic..."
I don`t think that there is anything that I would like changed. It is a pleasant place to visit and everyon..."
I was fully satisfied with the staff and the service at Devonshire Motors.
They do everything beautifully. I am very satisfied with the service Devonshire Motors give me.
I have no hesitation in recommending Devonshire Motors and indeed have. A friend and family membe..."
It is always a pleasure to deal with Devonshire Motors and such pleasant and helpful staff.
Very little to be improved, just keep going and keep the high standards already set.
Devonshire Motors went out of their way to help as much as possible and were very polite.
Thank you for the service and MOT on my car which I collected this morning and thank you also for the polis..."
Their attention to customer satisfaction is absolutely outstanding. They are really good! I have ..."
I’m always very satisfied with my service in all areas of Devonshire Motors. A nicer, kinder bunch as..."
Devonshire Motors look after us and are very attentive. After sales is second to none. We will go back in t..."
Very friendly staff, good customer care, well done.
Devonshire Motors Barnstaple are without doubt the best for service and for purchasing cars, dare I say in ..."
I would like to send my thanks to the whole team at Devonshire Motors for giving me outstanding customer se..."
My appointment for an MOT went very well, with my car passing, which was brilliant. On every occasion I hav..."
Our experience at Devonshire Motors is always good, can't think of anything that would improve it. The ..."
Good company, good staff and a nice place.
Completely satisfied, excellent service.
I cannot praise Devonshire Motors enough! Service is friendly, and helpful. You have furnished me with all ..."
Everything was first class and has been ever since we bought it.
The covid precautions were good. Hand gel, way in and out, trays for the keys, roped off reception and clea..."
Everything was great, especially considering how the world is right now. Can I say a special thank yo..."
The guy who picked my car up must have spent 15 to 20 mins sanatising it. When the car came back it had bee..."
We have been with Devonshire Motors for 14 years now, this is our forth Mitsubishi so we are very happy.
Absolutely fantastic. We were well pleased with our valet and car wash after the service. Never had that be..."
Dave and I are absolutely delighted with the new car, it all seems like a dream! We didn’t think we&r..."
Devonshire Motos always make you feel like a valued customer and give 5 star service.
Devonshire Motors are the best one we`ve ever been to. They always do everything and we never have any prob..."
I found the experience pleasant as always. Staff were courteous, attentive and kind. The workmanship is as ..."
I am still delighted with my ASX, as it suits my needs perfectly, and the Service from Devonshire Motors is..."
Excellent service and care. They really understand their customers' needs. I recommend Devonshire Motor..."
Added: 18 November 2019
At Automotive Management Live 2019 this month, 15 UK dealerships were highlighted as great employers in the automotive industry.
The results of AM Best UK Dealerships To Work For, run in partnership with Best Companies Group, and sponsored this year by Car Benefit Solutions, found that 15 dealerships made the grade in the third year of the programme.
The overall top ranked dealership was Devonshire Motors, a Mitsubishi franchisee at Barnstaple, Devon.
The research found that it has employee engagement that surpasses all others. Devonshire Motors has a strong and respected leadership team, which encourages its staff to maximise their business opportunities, respect each other, and to work as a team, and is liberal with praise and recognition for great work.
Staff retention is extremely high. Staff say they can have a laugh and a joke and also pull together.
In a summary of the research's findings, AM editor Tim Rose told AM Live 2019: "It’s not all about the money. Nobody does the job for nothing of course, but workers at great employers in this industry say they’re respected and cared about, and they have confidence in where their strategic leaders are taking the business.
"They feel they’re not stuck in dead end jobs, they can learn new things and they can share opinions on how to make improvements that will be listened to.
"They value the sense of being part of a team, overcoming challenges together and minimising office politics.
"And no employer underestimates the need for workers to have a bit of fun, to ensure coming to work is something staff look forward to."
The research process:
Firms from across the United Kingdom entered the two-part survey process to determine the Best UK Dealerships to Work For.
The first part consisted of evaluating each nominated firm's workplace policies, systems, philosophies, practises, and demographics. This part of the process was worth approximately 25% of the total evaluation.
The second part consisted of an employee survey to measure the employee experience. This part of the process was worth approximately 75% of the total evaluation.
The combined scores determined the top firms and the final ranking. Best Companies Group managed the overall registration and survey process and also analysed the data and used their expertise to determine the final rankings.
Devonshire Motors, Braunton Road, Barnstaple EX31 1LQ