The staff were very attentive and professional
My car required a service, as I am still in lock down arrangements were made to collect my car ..."
I have used Devonshire Motors for many years- friendly, helpful staff that keep customers fully..."
This is the best dealership we have ever come across. We feel we are friends as well as custome..."
Devonshire Motors are excellent, it`s always done on time. They serve good coffee while your wa..."
"There is never any "pressure" all the team have time for you and are very polite, which th..."
Very friendly and helpful staff... arrangements are always made to suit me, and they will even ..."
Excellent service. A pleasure to deal with.
Devonshire Motors keep us informed and give us a nice drink. It is easy to park. They are very ..."
More than happy with the service from Devonshire Motors last week. I was unable to bring my veh..."
They don't need to improve.
Devonshire Motors has serviced my car for the last nine years! I have had no problems between a..."
We have been coming to Devonshire motors for at least 8 years since we brought a new outlander ..."
I am completely satisfied with Devonshire Motors and cannot think of any improvement.
I am very satisfied and I have recommended Devonshire Motors to family. My Dad has purchased an..."
The experience of testing and buying a vehicle right through to having the frirst service has s..."
I have had nothing only good service from Devonshire Motrors, I can`t complain about anything.<..."
Whatever you needed to know, Devonshire Motors were able to accommodate.
I have dealt with Devonshire Motors for many years and I have always found the service perfect ..."
We would like to thank you all for being there when we've needed you. It is a real pleasure..."
Absolutely fantastic service - this was an urgent repair and Devonshire Motors accommodated me ..."
I have used Devonshire Motors for the past 12 years when they serviced my previous vehicle as w..."
All the points were covered, the cost was less than I expected, the staff were very friendly &a..."
Very Satisfied, staff very helpful.
Very good garage, very helpful, have nothing but praise for Devonshire Motors.
Just the external parking, they have improved, but it is still quite tight, everthing else is t..."
The whole experience from start to finish was spot on. Thank you all at Devoshire Motors Barnst..."
I travel nearly 70 miles each way to get my car seviced at Devonshire Motors and have done for ..."
I have been dealing with Devonshire Motors for 14 years. Top rate service.
"I have always had excellent service from from Devonshire Motors, clean tidy and very professional at..."
They were very friendly, very helpful, and my car was returned beautifully cleaned and polished..."
I am completely happy with all my dealings with Devonshire Motors. The service department alway..."
They were brilliant all the way through. Thank you.
Devonshire Motors are always extremly helpful to me, I don`t have any problems.
I was able to drop my car off, have a lift to town and be picked up again.
"We cannot fault the service or staff. First class at all times. Keep up the good work!"
I was very pleased with the service and the vehicle, everything was ok. I have no complaints.
Devonshire Motors always go the extra mile with customer service. I feel like a friend when I w..."
"Our experience at Devonshire Motors is always good, can't think of anything that would improve it. T..."
Really friendly bunch, but especially Hannah who kept me informed of all aspects of my service ..."
Dear John & team, you may remember we came in last week on hoilday with a suspected engine ..."
Since I bought my car from Devonshire Motors I've always had a good experience there. Diffi..."
I have always had a great experience at Devonshire Motors and Mitsubishi Cars. It is a comforta..."
Not sure how they could improve it, they are amazing.
I can`t see how they can improve, they are very friendly and helpful.
"Absolutely nothing needed improving as they are very professional, courteous and efficient. I cannot..."
I don`t think there is anything else they can improve as they are always very helpful and I am ..."
Their attention to customer satisfaction is absolutely outstanding, they are really good, I hav..."
Very helpful and courteous - Service reception particularly so. Clean, tidy and given the..."
The car was bought for a surprise birthday present for my wife. Devonshire Motors laid on some ..."
Devonshire Motors always make me feel welcome and special. I have already sent a couple of peop..."
Always very helpful and we are recognised by staff. Always looks immaculate but on occasion par..."
Dear Adrian and team, Just a few words of appreciation and thanks for the kindness and expert h..."
Everything and everyone is perfect.
The staff are the main thing! They were superb all the way through! I couldn't recommend th..."
"I have only praise for the service and courtesy given to me during each visit. Taking my car to Devo..."
We were very pleased with the person who sold us the car. He was very professional, helpfu..."
Very satisfied. They cleaned it. They done what they said they would do. No problems.
Very pleasant purchasing experience. Friendly, helpful staff.
Nothing else they could do, they are absolutely brilliant.
"We have always been pleased with the after care we get. The staff are very polite and efficient."
I love coming to you guys, the best and most trustworthy service. Thank you so much XXX
Stay just as good as they are.
They always go the extra mile-- the best. I live out of Devon now but still use Devonshire moto..."
I was totally satisfied with the service I received by all persons involved. THANK YOU.
"They are very helpful and I am very happy with everything."
Extremely good all round customer service.
Please keep it up. Your service to customers is first class. Attention to detail is brilliant. ..."
I always get helpful and friendly advice, which is very useful to me as I live alone. Thank you..."
Their customer care and attention to detail is excellent. They are friendly, welcoming and effi..."
"Excellent front line staff."
I am delighted with the service and staff at Devonshire Motors and would happily recommend the ..."
Wonderful staff, great service and great car! Very happy!
"I am completely happy dealing with Devonshire Motors and have already recommended them to a family m..."
The staff are absolutely brilliant!
I found the experience pleasant as always. Staff were courteous, attentive and kind, the workma..."
"No hassle, customer service as it should be."
Excellent service, couldn`t be more helpful. Thoroughly recommend.
"I have always had excellent service provided by Devonshire Motors in the eleven years I have had the..."
Devonshire Motors in Barnstaple are very customer centric- unlike the Taunton dealer where I li..."
Because the service, attitude, and eficiency of Devonshire Motors staff is first class.
"Devonshire Motors and their staff are great, always super friendly and efficient and always make me ..."
I could not fault Devonshire Motors in any aspect of their work. The service team- and the serv..."
A brilliant service, I would recommend Devonshire Motors to anybody.
Devonshire Motors provide an EXEMPLARY service, a pleasure to deal with.
Very friendly staff, keep up the good work.
Best dealership in the country. Prompt and all friendly.
Devonshire Motors are always very helpful and I have dealt with them for a few years now.
They have been brilliant very obliging when you want a courtesy car, and they do lovely coffee...."
"Service was performed in a timely manner, was cleaned inside and out, lovely people to deal with.
Very satisfied. There was a courtesty car waiting for me on arrival to get home again and also ..."
Devonshire Motos always make you feel a valued customer and give 5* service
"I would like to say how much I appreciate the wonderful service given as I am disabled and it couldn..."
Always get excellent service from Devonshire Motors, nothing is too much trouble, a great perso..."
Devonshire Motors offer a very efficient service and the staff are helpful and friendly. The wh..."
Always get a good service and they seem to be able to work around me.
Excellent in every way.
Both the service staff and the sales team are exceptional in the level of customer service they..."
Added: 18 November 2019
At Automotive Management Live 2019 this month, 15 UK dealerships were highlighted as great employers in the automotive industry.
The results of AM Best UK Dealerships To Work For, run in partnership with Best Companies Group, and sponsored this year by Car Benefit Solutions, found that 15 dealerships made the grade in the third year of the programme.
The overall top ranked dealership was Devonshire Motors, a Mitsubishi franchisee at Barnstaple, Devon.
The research found that it has employee engagement that surpasses all others. Devonshire Motors has a strong and respected leadership team, which encourages its staff to maximise their business opportunities, respect each other, and to work as a team, and is liberal with praise and recognition for great work.
Staff retention is extremely high. Staff say they can have a laugh and a joke and also pull together.
In a summary of the research's findings, AM editor Tim Rose told AM Live 2019: "It’s not all about the money. Nobody does the job for nothing of course, but workers at great employers in this industry say they’re respected and cared about, and they have confidence in where their strategic leaders are taking the business.
"They feel they’re not stuck in dead end jobs, they can learn new things and they can share opinions on how to make improvements that will be listened to.
"They value the sense of being part of a team, overcoming challenges together and minimising office politics.
"And no employer underestimates the need for workers to have a bit of fun, to ensure coming to work is something staff look forward to."
The research process:
Firms from across the United Kingdom entered the two-part survey process to determine the Best UK Dealerships to Work For.
The first part consisted of evaluating each nominated firm's workplace policies, systems, philosophies, practises, and demographics. This part of the process was worth approximately 25% of the total evaluation.
The second part consisted of an employee survey to measure the employee experience. This part of the process was worth approximately 75% of the total evaluation.
The combined scores determined the top firms and the final ranking. Best Companies Group managed the overall registration and survey process and also analysed the data and used their expertise to determine the final rankings.
Devonshire Motors, Braunton Road, Barnstaple EX31 1LQ