They have always been excellent, They are so polite, I lost my husband the beginning of this ye..."
Devonshire Motors keep us informed and give us a nice drink. It is easy to park. They are very ..."
I always get helpful and friendly advice, which is very useful to me as I live alone. Thank you..."
I would like to pass on my gratitude and thanks to everyone at Devonshire Motors Barnstaple fro..."
From the appointment to collecting the vehicle it went very smoothly and a great service by all..."
Devonshire Motors did all it said it would and the timing promised was accurate. Very friendly ..."
The staff are absolutely brilliant!
Very professional, very caring compared to my last 20 years with another brand, time for a chan..."
"Devonshire Motors is a 10 out of 10. The service they provide is great and I couldn`t ask for more."
"I always receive great service with a smile. Everyone is very helpful and friendly. Thanks guys."
"Service was performed in a timely manner, was cleaned inside and out, lovely people to deal with.
"Good dealer with excellent customer care. Honoured warranty work, no questions asked. Happy with my ..."
"Devonshire Motors do a good job. It's also a nice gesture to clean the car before I picked it up aft..."
"The staff really do care about customers and they are excellent."
"The service was done professionally and being the first time at the garage I was looked after very w..."
Very friendly staff, good customer care, well done.
"Devonshire Motors went out of their way to help as much as possible and were very polite."
Always a pleasure to deal with Devonshire Motors.
Always get excellent service from Devonshire Motors, nothing is too much trouble, a great perso..."
I was very satisfied with the service I got and don’t think it could be improved.
Overall an exceptional service from Devonshire Motors.
"I always enjoy my visit. Friendly professional and helpful staff. Very nice atmosphere."
I have used Devonshire Motors for many years- friendly, helpful staff that keep customers fully..."
"Great team. Take me to and from work so that it doesn't disturb my day."
A pleasure to do business with.
Very polite and quality of after sales and service are top class.
Unable to fault the attitude and commitment of all personnel at Devonshire Motors to providing ..."
"I have only ever had excellent customer service. All the staff I have dealt with have been really he..."
"Devonshire Motors retain their high standard of customer care year on year."
Not knowing a great deal about modern cars, to have someone to advise and organise maintenance ..."
I have used Devonshire Motors for several years now and have never had any problems that they w..."
Very very pleased, could not ever fault anything Devonshire Motors do, the clean is a realyl ni..."
"They are very helpful and I am very happy with everything."
"No hassle, customer service as it should be."
Very pleasant purchasing experience. Friendly, helpful staff.
Absolutely fantastic service - this was an urgent repair and Devonshire Motors accommodated me ..."
"I have always had excellent service provided by Devonshire Motors in the eleven years I have had the..."
Great people with customer first attitude.
Excellent service, couldn`t be more helpful. Thoroughly recommend.
Excellent and faultless service as always, friendly and helpful staff with a good sense of humo..."
Excellent in every way.
Completely satisfied, excellent service.
Staff always pleasant and helpful. No complaints at all. I know that my Mirage is now 3 years o..."
Just the external parking, they have improved, but it is still quite tight, everthing else is t..."
"I cannot think of any way Devonshire Motors can be improved, customer care is excellent and I am com..."
Please keep it up. Your service to customers is first class. Attention to detail is brilliant. ..."
The service team reception team are excellent, always informing me when the vehicle is ready an..."
We would like to thank you all for being there when we've needed you. It is a real pleasure..."
"I have used this garage for 13 years, since purchasing my car from new, they have always given me ex..."
They always go the extra mile-- the best. I live out of Devon now but still use Devonshire moto..."
"Our experience at Devonshire Motors is always good, can't think of anything that would improve it. T..."
The staff are always helpful whether on the phone or on the premises, it is difficult to sugges..."
"I have only praise for the service and courtesy given to me during each visit. Taking my car to Devo..."
It’s difficult to say how a brilliant service can be bettered. Staff are always extremely..."
I have used Devonshire Motors for the past 12 years when they serviced my previous vehicle as w..."
"We have always found Devonshire Motors to be friendly and helpful. Excellent service. "
Extremely good all round customer service.
Good experience from start to finish, very knowledgeable about the products and offered drinks...."
"I am completely happy dealing with Devonshire Motors and have already recommended them to a family m..."
Have a great relationship with all questions answered, this is our 3rd L200.
Devonshire Motors offer a very efficient service and the staff are helpful and friendly. The wh..."
I am completely happy with all my dealings with Devonshire Motors. The service department alway..."
Very satisfied with Devonshire Motors, my car was cleaned beautifully.
I am completely satisfied with Devonshire Motors and cannot think of any improvement.
Devonshire Motors has serviced my car for the last nine years! I have had no problems between a..."
Very Satisfied, staff very helpful.
"Devonshire Motors and their staff are great, always super friendly and efficient and always make me ..."
Excellent! The staff were extremely helpful as I needed my car back quickly so they kindly serv..."
Couldn`t do better, they are all excellent, I change my car every two years and always get the ..."
They did what I asked in the time we agreed on the day we agreed & for the price we agreed...."
"We cannot fault the service or staff. First class at all times. Keep up the good work!"
This is the best dealership we have ever come across. We feel we are friends as well as custome..."
Always very helpful and we are recognised by staff. Always looks immaculate but on occasion par..."
"I have used Devonshire Motors for many years and have to say the quality of work and personnel can’t..."
They do everything beautifully. I am very satisfied with the service Devonshire Motors give me...."
Devonshire Motors went out of their way to help us, they brought the vehicle up as close as the..."
We have been using Devonshire Motors for many years now and don`t believe that they could impro..."
"Exceptional customer care. Extremely accommodating! Would highly recommend Devonshire Motors. Many t..."
"I think they were brilliant, they found my granddaughter a colouring book."
Very clean premises, friendly sales staff. Yep cars purchased at same time and was very efficie..."
The staff were very attentive and professional
Dear John & team, you may remember we came in last week on hoilday with a suspected engine ..."
I can`t fault anything. I have no problem what so ever. They have a nice showroom and friendly ..."
Everything was perfect, tea and coffee every fifteen minutes. They knew I was in a hurry but th..."
"I have always had excellent service from from Devonshire Motors, clean tidy and very professional at..."
I have dealt with Devonshire Motors for many years and I have always found the service perfect ..."
Difficult to improve on a brilliant service. I have no hesitation in recommending to family &am..."
Staff make you feel special. Every one says hello with a smile.
What Devonshire Motors have given me is a top service, I would not think of going to other gara..."
Nothing else they could do, they are absolutely brilliant.
It's an excellent garage, and the people who work there all do a great job.
In a business not always known for integrity, Devonshire Motors are honest & professional. ..."
It’s always a pleasure to go to Devonshire Motors as everyone is very friendly and attent..."
"I would recommend Devonshire Motors to anybody."
The whole experience from start to finish was spot on. Thank you all at Devoshire Motors Barnst..."
We were very pleased with the person who sold us the car. He was very professional, helpfu..."
I don`t think Devonshire Motors could improve on their already excellent service. All staff are..."
I can`t see how they can improve, they are very friendly and helpful.
Wonderful staff, great service and great car! Very happy!
Added: 18 November 2019
At Automotive Management Live 2019 this month, 15 UK dealerships were highlighted as great employers in the automotive industry.
The results of AM Best UK Dealerships To Work For, run in partnership with Best Companies Group, and sponsored this year by Car Benefit Solutions, found that 15 dealerships made the grade in the third year of the programme.
The overall top ranked dealership was Devonshire Motors, a Mitsubishi franchisee at Barnstaple, Devon.
The research found that it has employee engagement that surpasses all others. Devonshire Motors has a strong and respected leadership team, which encourages its staff to maximise their business opportunities, respect each other, and to work as a team, and is liberal with praise and recognition for great work.
Staff retention is extremely high. Staff say they can have a laugh and a joke and also pull together.
In a summary of the research's findings, AM editor Tim Rose told AM Live 2019: "It’s not all about the money. Nobody does the job for nothing of course, but workers at great employers in this industry say they’re respected and cared about, and they have confidence in where their strategic leaders are taking the business.
"They feel they’re not stuck in dead end jobs, they can learn new things and they can share opinions on how to make improvements that will be listened to.
"They value the sense of being part of a team, overcoming challenges together and minimising office politics.
"And no employer underestimates the need for workers to have a bit of fun, to ensure coming to work is something staff look forward to."
The research process:
Firms from across the United Kingdom entered the two-part survey process to determine the Best UK Dealerships to Work For.
The first part consisted of evaluating each nominated firm's workplace policies, systems, philosophies, practises, and demographics. This part of the process was worth approximately 25% of the total evaluation.
The second part consisted of an employee survey to measure the employee experience. This part of the process was worth approximately 75% of the total evaluation.
The combined scores determined the top firms and the final ranking. Best Companies Group managed the overall registration and survey process and also analysed the data and used their expertise to determine the final rankings.
Devonshire Motors, Braunton Road, Barnstaple EX31 1LQ