Reviews | Devonshire Motors

Our service on the car absolutely first class looks and feels like new. Also another huge thank you to Adrian for going through options to change our beautiful Tuscon but under the circumstances we are staying with our car for the time being. Thank you for the chat this morning Adrian. You are all part of one amazing team and I always recommend you. Thank you once again to all if the DM team. MRS P, BARNSTAPLE 06/12/2023

Everyone was really friendly and professional. Very pleased that the car was cleaned inside as well as outside. Great chance to try an electric courtesy car, and also a chance to look around new Hyundais as you have a great stock. MR B, SOUTH MOLTON 04/12/2023

As always, Devonshire Motors never disappoints; excellent customer service from beginning to end! So many other companies, not just those in the motor trade, up and down the High street can learn from DM! MRS T, BARNSTAPLE 01/12/2023

Your service was outstanding, we loaned a vehicle with no question and communicated throughout the service. Our vehicle was returned beautifully clean and hoovered. Your service team from front of house to the return driver was outstanding. MRS C, HOLSWORTHY 30/11/2023

Friendly staff, easy to arrange appointment at a time to suit me, work completed to a high standard, car was returned spotlessly clean. MR Z, WESTWARD HO! 28/11/2023

Nothing was too much trouble. We were given plenty of time to look over the cars to make sure we were confident with our choice. All of the questions we asked were answered thoroughly and all of the staff are extremely friendly, welcoming and helpful. MR B, BARNSTAPLE 26/11/2023

I would like to express my thanks to the team at Devonshire Motors and in particular to Katy Lee and Adrian Winter for their outstanding service in all matters relating to the purchase of my Ionic 5 and trade-in of my Kia E-Niro. I have never before had the pleasure of such a friendly and helpful vehicle dealership team. Indeed, I found Katy and Adrian to be very keen and efficient sales people, promptly negotiating each of my concerns in a fair and equitable manner. It was a pleasure to do business with them. I would also like to thank the person responsible for removing the small dent beneath the charging point of my new car, which was noted when we viewed the car. I was not expecting anything to be done about this and the invisible repair was a great delight when I collected the car. My experience at Devonshire Motors has far exceeded my experience with the local Hyundai dealership, where I have been left wondering if anyone would be able to find the time to talk to me and where I have been let down with cancelled test drives and an unwillingness to help with problems or concerns. If only more dealerships were as helpful as Devonshire Motors. DR D, HAMPSHIRE 23/11/2023

Very helpful and friendly all the time. As an old man - I am 83 years old - and not up to date with modern techniques I was concerned that I might be considered something of a nuisance. This was certainly not the case. MR F, BARNSTAPLE 22/11/2023

I have a lease car from the company I work at and wasn't sure when the car needed it's first service, I called into Hyundai and the lady in service reception explained I needed it at 10,000 miles which I'd already done, she booked me. I dropped my car of for the service and was asked when I needed it back which I told them lunch time as I was going away so they would do it first. I was called at 11.30am to say it was ready, I went to collect it and was talked through the service, told when I needed my next one and they had cleaned the car inside and out, lovely. I asked if someone could show me how to charge the vehicle and a kind man came out with me to the car. I explained I've not been able to charge it despite trying a few time, he took out the charging cable and plugged it in to their charger and it worked, I felt very silly but he was so kind and said you have to make sure it clicks when you put it in. He didn't have to do that and I appreciated his help and understanding. The whole service experience was excellent, thank you. MRS L, BARNSTAPLE 20/11/2023

Excellent service again. On time, work very good and extra work ie on installation of car camera wiring superb no wiring visible anymore. Many thanks. MR S, NORTHAM 17/11/2023

Excellent! I went in saw the car I wanted and drove home in it in the afternoon! Brilliant and friendly salesman Adrian and team. I will be back! MRS N, BARNSTAPLE 16/11/2023

Good clear communication with friendly informative staff. MR S, BARNSTAPLE 15/11/2023

Thank you for all your help with my car my experience was amazing I couldn't of asked for better the salesman that dealt with us was extremely helpful so thank you to Adrian winters and the rest of Devonshire Motors for a pleasant and helpful experience. MR P, BARNSTAPLE 10/11/2023

I am extremely happy with my experience the staff are very helpful and informative they explained everything about the car in detail nothing seemed to be to much for them and Adrian Winter just couldn't do enough for us. MR P, BARNSTAPLE 09/11/2023

Hannah the service manager fitted me in very quickly, the same day, to look at my low air pressure warning in my left rear tyre. The Operation Manager Paul, did the inspection, only to find a small nail embedded in the tyre. He showed me and said the tyre would be repaired within the next 10 minutes. Although the garage was extremely busy, the team went above expectations to get me back on the road ASAP. Fantastic service, superb team, I would recommend and all my future services will be done At Devonshire Motors. Well done Team. MR H, WINKLEIGH 06/11/2023

Thank you I was really pleased everybody was very helpful explaining everything when I was booking the service and MOT in - especially Hannah who very kindly collected the car in the morning and delivered it back at the end of the day which was very much appreciated - such kindness and thoughtfulness. MRS L, BARNSTAPLE 03/11/2023

From the moment of booking in the service, the reminders, to drop off, collection of the courtesy car, to collection post Service and MoT we had the most amazing customer service. The wonderful service advisor behind the desk (my apologies I can’t remember her name) was absolutely fantastic, friendly helpful and knowledgeable. And the team was even kind enough to help set up a baby change when my baby needed changing before we made the hours journey back to Bude. Everyone was so kind and accommodating. We will be looking to change our Kona to an electric one (we fell in love with the courtesy car) next year and we will definitely be looking to come to Devonshire Motors. We are thoroughly impressed. MRS B, BUDE 30/10/2023

I couldn't find the service department and the lady on the service reception saw my car and guided me to the car park, the staff were very pleasant and even brought the car to me as I'm disabled, to be honest it was the best experience I've ever had with a garage, very pleased indeed. MR M, HOLSWORTHY 29/10/2023

Always go over and beyond. After my car had been repaired they brought it home to my door as I’d just had an operation. Staff (especially Hannah and Georgia) always helpful and accommodating. MS C, BARNSTAPLE 27/10/2023

Thank you so much for completing the work on my Jazz on Thursday. Also for the courtesy car you lent me which made it possible for me to do what I needed in respect of caring for my elderly mother. I have always been appreciative of your excellent care and attention over the 17 years I have been with you and will continue to come to you whenever required. Thank you again. MISS W, BIDEFORD 23/10/2023

Once again wonderful service, We so appreciated the car being valeted and it was a brilliant job as usual. It is so good to receive this service with such kindness and efficiency. Thank you to all concerned. MR & MRS M, BARNSTAPLE 19/10/2023

Having had Hyundai models for the last ten years we only wanted to change to another Hyundai so we went to our local dealer at Barnstaple. We did not really know what model we wanted so just went initially to look. On entering the showroom we met the salesman Russell, explained that we needed to look at models and for him to show us what was available He was kindness itself. Nothing was too much trouble. He gave us options and went through the range in a comprehensive way. It was clear to us that an I20 was the best option so we went ahead and did a deal. Russell helped us all the way and we certainly felt that he was thorough and very straightforward. A credit to the dealership. All in all a very pleasant experience. MR M, SOUTH MOLTON 18/10/2023

Everything was handled professionally. The guy needed extra work for it's mot which meant it had to stay in while waited for parts to arrive. I was lent a Kona to use in the meantime which was great as I hadn’t driven an electric car before. MR C, BARNSTAPLE 16/10/2023

As usual, Devonshire Motors provides the "Gold Standard" of customer service - thank you! MRS T, BARNSTAPLE 13/10/2023

Staff were very pleasant on arrival with all paperwork in place. Car service carried out with the car cleaned and valeted when collected. All in all a very pleasant experience. Well done to all the staff involved. MR C, BARNSTAPLE 11/10/2023

Friendly and efficient, were able to accommodate my request for getting the car back at a certain time despite being busy. MRS K, HOLSWORTHY 09/10/2023

The Staff at Devonshire Motors are always extremely pleasant and genuinely interested in helping you out. Overall it is a very welcoming experience. MRS B, BARNSTAPLE 06/10/2023

I brought my Kona in for its annual service. The ladies on reception were both welcoming and efficient. They cannot be commended any better. Everyone I encountered was great. Thank you. MR M, BIDEFORD 05/10/2023

Outstanding service as always and safe in the knowledge that my car was being well cared for. MR K, BARNSTAPLE 02/10/2023

Everything is fine and thank you for your outstanding service again. The media system is working all good without any problems. Hopefully there shouldn't be any more problems. Once again thank you for sorting everything out. MR B, BARNSTAPLE 28/09/2023

Everything was great, thanks - totally happy and very glad to see that the team at Devonshire are still committed to providing the high level of customer service we’ve grown to expect over the years. This is not something we see everywhere and I hope you’ll strive to maintain it! Thanks. MR B, BARNSTAPLE 25/09/2023

Hannah and Georgia who were on reception could not have been more helpful both on dropping the car off and picking it up. They even offered to take us home and collect us when the car was ready. They talked me through setting up the service plan for the future which I very much appreciated. This is the first time our car has been serviced at Devonshire Motors and the car was cleaned inside and out. We have absolute faith in this garage. An all round A* experience. Thank you Devonshire Motors. MRS P, BARNSTAPLE 23/09/2023

Pleasant experience, very polite staff who kept me supplied with coffee whilst I waited for MOT. MRS B, BRAUNTON 21/09/2023

The reception staff was smartly dressed polite and helpful and the area and the showroom was spot less cleaned when I collected my car after it was serviced and M.O.Td the cleanliness both inside and out was TOP NOTCH (10 out 10) A1 My thanks to the valet and the reception staff. MR H, BARNSTAPLE 20/09/2023

My visit to Devonshire motors on Wednesday morning for a car health check was excellent as usual. All staff very helpful and friendly, while being professional. MRS C, WINKLEIGH 18/09/2023

Georgia, Hannah and all the team were superb in all ways, from the appointment process to the finished service, hopefully we shall see you all soon, once again thanks you Georgia and team. MR H, ILFRACOMBE 15/09/2023

I was completely satisfied with my visit to Devonshire Motors, the reception staff was very polite and smartly dressed, and very well mannered and helpful. Also the area including the showroom was spotlessly clean. My car was cleaned TOP NOTCH (A1) 10 out of 10 no faults at all my great thanks to the person who cleaned it. MR H, BARNSTAPLE 14/09/2023

I’ve left you a five star review before and you continue to be amazing. Thank you for another excellent visit. MR & MRS S, BARNSTAPLE 12/09/2023

From start to finish the experience was first class, everyone was helpful, happy and nothing was too much trouble. MRS A, WEST GLAMORGAN 10/09/2023

I felt that the courteous and professional service that I was shown by the staff at Devonshire Motors is exemplary. They are always friendly and welcoming, and make buying a new car a pleasant and stress free experience. MRS S, BIDEFORD 07/09/2023

We were greeted by the team when we entered the showroom. Once Adrian was free he greeted us sat us down to sort out paper work. When finished he took us over to our car sat us in and explain all the gadgets and each one on how they work within the car. Once sorted he moved the car onto forecourt for us to drive off a very professional job and made us feel important. MR E, BIDEFORD 04/09/2023

I had my car collected and returned by Hannah for my second year service. The whole experience was faultless. Hannah was very helpful and informative. MR H, WESTWARD HO! 01/09/2023

Excellent Service, highly professional and amazing customer service. Extremely happy with results and would recommend to family and friends. MR K, BIDEFORD 30/08/2023

I was very pleased with everything to do with the service and MOT of my car. Many thanks to Hannah for kindly picking up and bringing back my car. And a lovely surprise as my car was a lot cleaner! MRS G, BIDEFORD 29/08/2023

Really lovely people and always looked after us and helped us. Car is lovely too! MRS R, SOUTH MOLTON 24/08/2023

Easy to book the car in. Friendly staff. Had a test drive while there of the new kona. Everything was done to make my day stress free. Service was done on my car . Absolutely nothing to complain about. MR P, WOOLACOMBE 21/08/2023

My first visit to Hyundai was stress free, very friendly and helpful staff, we had lots of questions and nothing was too much trouble to explain. MRS R, BIDEFORD 15/08/2023

I am very pleased to say that the service I received on my recent visit was excellent. Everyone I spoke to was polite and efficient, and the small job was carried out on time and in a quick manner. The refreshments area is a great idea, and rivals those of more " elite" brands. Congratulations on your improvements, and I will see you next year when it's time to choose my next car. MR C, SOUTH MOLTON 11/08/2023

The interaction with the dealership and its staff, from beginning to end of the buying process, was second to none. They made the whole experience stress free and enjoyable. The handover was very thorough and informative, and I left feeling confident that if I have any queries or issues, someone will be there to help. MRS J, CROYDE 08/08/2023

Your service you provided was excellent and the service staff first class, Hannah was very pleasant and helpful when I dropped the car off, and likewise when I collected it. Thank you for sorting the satnav map update and many thanks for replacing the key battery that came to light it needed a new one. I can’t fault your service and will always recommend your business to anyone. My niece is looking for a car so I will get in touch with your sales team soon. Many thanks for going above and beyond. MR B, BARNSTAPLE 04/08/2023

I was made welcome and felt like nothing was too much trouble for the staff, I needed air putting in the tyres on top of the job it was there for and it was done with no problem or complaints. Superb service. MRS M, BIDEFORD 03/08/2023

Great overall service received at Devonshire Motors yesterday when my car was booked in for its annual service. Such a joy to be greeted by polite and friendly staff who made me feel valued as a customer. My car felt superb after its service; not to mention how much cleaner it was inside and out! The coffee was much appreciated too! Many thanks again to you all and keep up the good work! MR B, BARNSTAPLE 31/07/2023

We were welcomed and obviously expected as the paperwork was ready. Arrangements were made to take us up to where we had booked lunch. We were going to walk but the weather was horrible so a lift was organised. We sat in the waiting area and were offered tea/coffee immediately. We had brought newspapers with us but there was an excellent selection of magazines which I noticed were all current and in date. During our wait, we were asked several times if we needed anything and offered more refreshments. Our car was ready far sooner than we had anticipated so we were able to leave for our lunch booking under our own steam. Our car had been very well valeted for which we were grateful. Also, all our screens, radio etc were in the settings that we had left them which was helpful as it had taken us some while to work them out! Thank you very much for the attention to detail and the courtesy that we were shown. It certainly makes for a pleasant experience and we will return to you when the need arises. MRS P, BUDE 28/07/2023

As always could not fault the service you all provide from front desk alway through to collection. Always confidence in handing my keys over to a great team. MISS A, ILFRACOMBE 27/07/2023

Devonshire Motors and staff have provided not only a first class service but also maintained an 18 year old car to pass it's MOT. Congratulations to all staff. MR C, BARNSTAPLE 26/07/2023

BRILLIANT service as usual from ALL staff, I give you 10 stars. MRS I, BARNSTAPLE 25/07/2023

Great service from you , and car cleaned in the service too it looked amazing when I picked it up ,thank you so much for lift into the town while the mot was being done. MS F, NORTHAM 24/07/2023

I received excellent service from Adrian Winter at Devonshire Motors from the very first visit to order the car to handover. Adrian kept me updated during what ended up being a year long wait and was responded quickly to any queries I had. The handover was really detailed and he was very mindful of the difficulties my disability causes me and never made me feel like an inconvenience. Adrian shared in my excitement of getting a new car and made the whole experience really positive. He is a credit to Devonshire Motors. MISS C, BARNSTAPLE 20/07/2023

To say I was pleased would be understatement of the year! Great service at reception then a lift home with the impeccable Patrick. Good company and extremely polite. Keep him, he's a good find. Service carried out to plan and on time and then another lift back with Patrick. With the hose pipe ban it's difficult to clean the car but it was immaculate inside and out. Altogether an excellent experience. Thank you and well done - I'll be back. MR J, BRAUNTON 19/07/2023

The staff were so obliging, and a pleasant welcome greeted me on arrival. All paperwork was prepared prior to my arrival, so everything was swift and efficient, no waiting around. Upon completion of the work was then phoned to say that the car was ready. Altogether very fine and efficient service. Very pleased. MR C, BARNSTAPLE 17/07/2023

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