My recent experience with our i800 was very positive. There was some initial disappointment that the service was postponed because of your building works, but after that I have nothing but compliments. Reception was friendly and efficient and the actual work itself was carried out promptly and to a very high standard. I was kept informed of progress, the work you did was explained clearly to me, and last but not least the bill was reasonable and lower than I was expecting. This was my first visit to you, but it it's OK with you it won't be the last. Up until now I've had the van serviced locally, but in future I will make the extra effort to come to you. MR D, ILFRACOMBE 22/04/2024
I have to say as previously I am so impressed with the level of service Devonshire Motors provides - always under promising and over delivering in every aspect – from your friendly but immensely professional/efficient welcome to the prompt contact updates and everyone of your colleagues endeavouring to provide the very best service - and succeeding !! All this with of course you having to work under difficult conditions - outstanding service. Thank you again Georgia and looking forward to the service appointment next month. MR B, HOLSWORTHY 18/04/2024
We would just like to say our whole experience with Hyundai Devonshire Motors has been brilliant, in particular with Adrian Winter. We cannot fault him. We first approached him last summer to discuss a change of vehicle and since that time my father has purchased a vehicle through Adrian and now ourselves. His manner, professionalism and sales attitude are impeccable. He is not at all pushy, he’s always answered our queries and has always been happy to provide information as requested. His patience is amazing, just such a lovely bloke. We will hopefully continue to be customers of Devonshire Motors for many years to come. Thank you. MR S, LEICESTER 13/04/2024
Thank you for your excellent service you gave me when my car was recently given a health check by you. I was expecting the front brake discs and pads to be replaced as an amber warning was given on the previous inspection. However your most recent inspection found that they still had a lot of wear left and did not need replacing yet. I cannot fault the service you give and the warm welcome you always give upon arrival. Thank you once again. MR C, BARNSTAPLE 08/04/2024
Welcoming, informative, personal service where all questions were answered and there was no pressure applied. They took genuine interest in me and my needs even when I hadn't even mentioned about making a purchase. Everyone I interacted with was friendly and always remembered me. Truly a great experience for a purchasing a car. MR R, BUDE 03/04/2024
Visiting Devonshire Motors makes me feel like a valued customer. They always listen to me and are more than happy to help with anything. They treat me like family - a brilliant experience all round and I recommend to all my friends. MR R, BARNSTAPLE 01/04/2024
Great friendly service, cleaned the car inside and out as well. All for a fair price! MR W, BARNSTAPLE 30/03/2024
Everyone involved made us feel welcome and valued. Russell was friendly, informative and particularly patient with us, which was appreciated as we are first-time EV customers. Also very impressed with the efficient handling of the paperwork. MR M, ILFRACOMBE 26/03/2024
From start to finish we were treated as very valued customers. Always welcomed with smiles and friendly faces and always offered a free drink - very welcome on cold and wet days. Peter was extremely patient explaining everything we needed to know in simple terms and taking time to ensure we understood. He was very patient, answering all our questions. I felt that everything possible was done to keep us informed of the progress of our intended purchase. Absolutely nothing seemed to be too much trouble. MRS K, BARNSTAPLE 25/03/2024
As usual, Devonshire Motors never fails to provide excellent customer service, no matter what the visit entails! I will always recommend DM - well done, and thank you "team DM". MRS T, BARNSTAPLE 21/03/2024
Everything regarding the new car I am extremely happy with thank you . Compared to other experiences we have had with other dealers this was the best by far and Mark is to be congratulated for keeping us well informed and although hopefully we will not need to, we know we can come back with confidence should we have a problem. MR W, BARNSTAPLE 19/03/2024
Excellent service, Salesman was fantastic, very knowledgeable and helpful. Customer service was outstanding and all the staff were amazing and friendly. Will recommend to everyone I know to buy from here. Great coffee too! MRS H, SOUTH MOLTON 18/03/2024
If I had to give yesterday a score it would be 10 out of 10. Greeted at the door by a smiling Adrian who sold me my car..... he remembered my name .... makes one feel like a valued customer. Left the car for service and asked for the team to use my home telephone number rather than my mobile number. This was done ... the number of times people ring my mobile and with little signal at home it is hopeless. Told the team there was no rush to have my car back but telephoned just before lunch that my car was ready ..... really nice to have it back for the afternoon even if not essential. Paperwork gone through clearly before handing back but did not 'blind' me with car terminology. THANK YOU. MRS M, BARNSTAPLE 15/03/2024
We were invited to the Big Bang Event, our appointment was on time and we were provided with all the information we needed. The show room and cars were all immaculate and all the staff friendly, engaged and well-informed. We had a very good test drive, well-briefed on the controls, etc., with plenty of time to assess the suitability of the vehicle. The deal on offer was clearly articulated, options explained and we were able to reach agreement in an appropriate length of time. The sales person, Adrian Winter, was a pleasure to do business with. MR H, WESTWARD HO! 12/03/2024
Was made to feel extremely welcome, offered drinks and alot of information and advice. Adrian was very polite and friendly and completely made the whole experience exciting. Therefore as a couple we are thoroughly pleased with how smoothly it all went. MISS M, BARNSTAPLE 08/03/2024
Everything was well organised in plenty of time for my service, Devonshire Motors is a spotless and well run unit. The customer service is superb from everyone. As for recommending Hyundai and Devonshire Motors, this has already happened, My daughter picked up her own Bayon a couple of weeks ago. MR D, ILFRACOMBE 05/03/2024
Everyone was knowledgeable, friendly and helpful during the process of examining options and choices. We felt like valued customers and appreciated the responsiveness of the Devonshire Motors team at all times. MISS P, BIDEFORD 01/03/2024
As always, your service department treated us well. Your customer service is excellent!! It was easy to make a booking, you & your colleagues were polite & knowledgeable & our car was ready for collection as promised. Thank You. I have relayed the same on the Honda survey I received yesterday too. Hope you all enjoyed your cakes. MR & MRS R, BIDEFORD 28/02/2024
Excellent service, especially the difficulties with the building works which are taking place. I appreciate my car being finished in time enabling me to get home to feed the animals on the farm before it was dark. Also 'a nice man' helping put the shopping in my car. MRS C, WINKLEIGH 27/02/2024
Such a friendly crew. They always look after me and are willing to go the extra mile to make sure that my visit is a success. I love to see their smiling faces. A visit to Devonshire Motors feels like meeting up with family. MR S, BUDE 22/02/2024
So informative, pleasant and accommodating staff. Sourced a vehicle super quick (2 week turn around). MISS M, BIDEFORD 20/02/2024
Fantastic service, the sales team were so friendly and helpful and made me feel comfortable. The car is being adapted to make it perfect for my needs. I will always buy from Devonshire Motors as they are the best! MR N, BARNSTAPLE 14/02/2024
My husband is on his 3rd Hyundai and I am very familiar with the vehicles so when it came to choosing a new car for myself there really was only one! I did have an original little i10 and loved it so the Kona is the perfect choice for me. A friend bought hers a few weeks ago, I drove it and it just confirmed my choice so ordered my own. The guys at Barnstaple Devonshire Motors are so helpful, patient, kind and understanding and obviously extremely knowledgeable. They took me step by step through the paperwork and the process kept me up to date but never bombarded me with calls or emails but were on hand to deal with queries and questions in a friendly and professional way. I felt really confident and as a customer I feel valued. From the test drive, reception, to sales and picking up my care the whole team are brilliant. MRS E, HOLSWORTHY 12/02/2024
The salesman was second to none, kept us informed all the way to vehicle delivery, upon delivery the team walked me round car / inside he sat with me going through all information needed ref car, how each gadget works etc. The hand over was fantastic. MRS T, BIDEFORD 10/02/2024
Thank you for the service, I looked at the paperwork and wow the service is very thorough and I feel safe in the knowledge that Devonshire Motors are looking after my Motability car. There was a delay with the courtesy car, but this was out of your control and I was kept informed, I was thankful to be offered a courtesy car. The facilities whilst you wait are perfect, the hot chocolate is divine, and I was pleasantly surprised how "hotel like" the toilet facilities were. All staff that I encountered was polite, friendly and checked we was ok and offered refreshments. I have the option to get a vehicle from any garage providing motability, but when mine is up for renewal I am staying with Devonshire Motors and will have no hesitation in recommending you. MRS D, BIDEFORD 06/02/2024
Thank you Georgia for the great customer service I always get from Devonshire motors and especially for the last visit making sure my husband’s truck was ready in plenty of time for pickup, so I did not have to stress about being late for an appointment. Thanks again. MRS T, BIDEFORD 03/02/2024
The staff were very friendly, helpful and informative. The car was done quickly and it was lovely to have it back clean and sparkling. MR & MRS C, BARNSTAPLE 31/01/2024
Car recovered in needing clutch replaced. Really quick turn around and friendly staff who kept me informed throughout the whole visit. I always use Devonshire Motors as they are the best garage in the area! MISS S, BARNSTAPLE 29/01/2024
Fantastic service! Very thorough with information given on handover about car features. I was really excited to pick up my new car and they made the experience so fantastic and memorable I will always go there from now on. MRS K, HOLSWORTHY 25/01/2024
Experience felt very personal and the customer service was brilliant. Adrian was incredibly helpful. MISS D, ILFRACOMBE 22/01/2024
Your customer service and standard of work on my car was as usual outstanding. MR V, WESTWARD HO! 16/01/2024
Staff are always very professional and courteous. Always keeping me in the picture of what is happening. Very quick and efficient. Would recommend to others. MRS L, BARNSTAPLE 12/01/2024
Very friendly and welcoming, I had to take a very lively Cockapoo with me. No problems at all, he was able to sit in the waiting room with me, the staff gave him water and treats and a coffee for me. Car finished within the time, thank you. MRS P, BARNSTAPLE 08/01/2024
Excellent service at a reasonable cost. Always helpful and the service department provides clear and precise feedback. Courtesy car was also a nice touch and provided convenience for me. MR H, BRAUNTON 03/01/2024
Adrian and Russell were extremely attentive and kept me informed every step of the way of where in the process my car was. Day of collection was so smooth and informative showing great patience in teaching me all the features. MRS D, ILFRACOMBE 27/12/2023
All the staff are friendly, helpful, whatever your query, doubts, concerns they will go above and beyond to answer them, contact other departments to help you, they are also always cheerful and if you pop in someone will always be there to greet you and point to the right department. MR Y, BRAUNTON 22/12/2023
What a fantastic service I received, bonus when the car came back clean. Not an easy feat with two small kids. Thank you so much see you for the next service, five stars all day long. MR R, BARNSTAPLE 19/12/2023
I have had a great experience with Devonshire Motors, everyone I have spoken to in the showroom is very friendly and helpful. It has been the best car buying experience I have ever had before. Adrian Winter has been fantastic, I genuinely think this is the first time I have purchased a new vehicle and felt I have got a good deal. He remembers the details of my requests such as car colour, I did not expect to be driving away in a new vehicle in such a short period of time from making my initial visit to Devonshire motors. Loving the Ioniq 5 and the many thanks to the team at Devonshire Motors. MR C, BARNSTAPLE 15/12/2023
What can I say; everything about DM in general, and in particular, the new car hand-over last Thursday was First Class. We did not drive away feeling anything but satisfied beyond expectation, in the knowledge that we can ring you up, or call in at any time if we have a question about anything! A visit to the garage is like visiting a family member!! MR & MRS T, BARNSTAPLE 12/12/2023
We had a bad experience with a Hyundai dealership in Watford and we’re a bit apprehensive about dealing with Hyundai again in Devon when we retired to the area. Our fears were alleviated when we were introduced to Adrian your sales representative in Barnstaple at Devonshire Motors he was fantastic from the word go he let us have a test drive immediately and talking to him convinced us to purchase a new car he’s follow up service and attentiveness to our needs we’re brilliant. We had little to do in process just sign finance paperwork and give relevant paperwork to him and that was it we had our new car a few days later. I had an in-depth introduction to new car and drove away. Extremely happy with all aspects of purchase. MR W, NORTHAM 11/12/2023
Very friendly and welcoming staff who kept me informed when an issue came up with their equipment while fixing my car. I was given a courtesy car which I kept until the issue was solved. From the first time I came to Devonshire motors my needs have been met with staff going above and beyond to sort out an issue with my service plan. I would highly recommend. MS H, BARNSTAPLE 09/11/2023
We have had a fantastic customer service throughout our entire journey from Adrian at DM. Adrian’s support, help and understanding of the range of Hyundai vehicles was vast and extremely helpful, his knowledge of the mobility scheme was so reassuring and installed such confidence for us and we felt so at ease with Adrian whilst looking around and discussing what vehicle suited our needs. Then today at the handover Adrian was superb and again extremely supportive, helpful and knowledgeable of both the mobility scheme and our vehicle, which he demonstrated by giving us a full overview explanation and run through of both the exterior and the interior of our vehicle. Please pass out our appreciation and thanks to Adrian and we will highly recommend Devonshire Motors in the future. 5* service from start to finish. MRS R, BUDE 07/12/2023
Our service on the car absolutely first class looks and feels like new. Also another huge thank you to Adrian for going through options to change our beautiful Tuscon but under the circumstances we are staying with our car for the time being. Thank you for the chat this morning Adrian. You are all part of one amazing team and I always recommend you. Thank you once again to all if the DM team. MRS P, BARNSTAPLE 06/12/2023
Everyone was really friendly and professional. Very pleased that the car was cleaned inside as well as outside. Great chance to try an electric courtesy car, and also a chance to look around new Hyundais as you have a great stock. MR B, SOUTH MOLTON 04/12/2023
As always, Devonshire Motors never disappoints; excellent customer service from beginning to end! So many other companies, not just those in the motor trade, up and down the High street can learn from DM! MRS T, BARNSTAPLE 01/12/2023
Your service was outstanding, we loaned a vehicle with no question and communicated throughout the service. Our vehicle was returned beautifully clean and hoovered. Your service team from front of house to the return driver was outstanding. MRS C, HOLSWORTHY 30/11/2023
Friendly staff, easy to arrange appointment at a time to suit me, work completed to a high standard, car was returned spotlessly clean. MR Z, WESTWARD HO! 28/11/2023
Nothing was too much trouble. We were given plenty of time to look over the cars to make sure we were confident with our choice. All of the questions we asked were answered thoroughly and all of the staff are extremely friendly, welcoming and helpful. MR B, BARNSTAPLE 26/11/2023
I would like to express my thanks to the team at Devonshire Motors and in particular to Katy Lee and Adrian Winter for their outstanding service in all matters relating to the purchase of my Ionic 5 and trade-in of my Kia E-Niro. I have never before had the pleasure of such a friendly and helpful vehicle dealership team. Indeed, I found Katy and Adrian to be very keen and efficient sales people, promptly negotiating each of my concerns in a fair and equitable manner. It was a pleasure to do business with them. I would also like to thank the person responsible for removing the small dent beneath the charging point of my new car, which was noted when we viewed the car. I was not expecting anything to be done about this and the invisible repair was a great delight when I collected the car. My experience at Devonshire Motors has far exceeded my experience with the local Hyundai dealership, where I have been left wondering if anyone would be able to find the time to talk to me and where I have been let down with cancelled test drives and an unwillingness to help with problems or concerns. If only more dealerships were as helpful as Devonshire Motors. DR D, HAMPSHIRE 23/11/2023
Very helpful and friendly all the time. As an old man - I am 83 years old - and not up to date with modern techniques I was concerned that I might be considered something of a nuisance. This was certainly not the case. MR F, BARNSTAPLE 22/11/2023
I have a lease car from the company I work at and wasn't sure when the car needed it's first service, I called into Hyundai and the lady in service reception explained I needed it at 10,000 miles which I'd already done, she booked me. I dropped my car of for the service and was asked when I needed it back which I told them lunch time as I was going away so they would do it first. I was called at 11.30am to say it was ready, I went to collect it and was talked through the service, told when I needed my next one and they had cleaned the car inside and out, lovely. I asked if someone could show me how to charge the vehicle and a kind man came out with me to the car. I explained I've not been able to charge it despite trying a few time, he took out the charging cable and plugged it in to their charger and it worked, I felt very silly but he was so kind and said you have to make sure it clicks when you put it in. He didn't have to do that and I appreciated his help and understanding. The whole service experience was excellent, thank you. MRS L, BARNSTAPLE 20/11/2023
Excellent service again. On time, work very good and extra work ie on installation of car camera wiring superb no wiring visible anymore. Many thanks. MR S, NORTHAM 17/11/2023
Excellent! I went in saw the car I wanted and drove home in it in the afternoon! Brilliant and friendly salesman Adrian and team. I will be back! MRS N, BARNSTAPLE 16/11/2023
Good clear communication with friendly informative staff. MR S, BARNSTAPLE 15/11/2023
Thank you for all your help with my car my experience was amazing I couldn't of asked for better the salesman that dealt with us was extremely helpful so thank you to Adrian winters and the rest of Devonshire Motors for a pleasant and helpful experience. MR P, BARNSTAPLE 10/11/2023
I am extremely happy with my experience the staff are very helpful and informative they explained everything about the car in detail nothing seemed to be to much for them and Adrian Winter just couldn't do enough for us. MR P, BARNSTAPLE 09/11/2023
Hannah the service manager fitted me in very quickly, the same day, to look at my low air pressure warning in my left rear tyre. The Operation Manager Paul, did the inspection, only to find a small nail embedded in the tyre. He showed me and said the tyre would be repaired within the next 10 minutes. Although the garage was extremely busy, the team went above expectations to get me back on the road ASAP. Fantastic service, superb team, I would recommend and all my future services will be done At Devonshire Motors. Well done Team. MR H, WINKLEIGH 06/11/2023
Thank you I was really pleased everybody was very helpful explaining everything when I was booking the service and MOT in - especially Hannah who very kindly collected the car in the morning and delivered it back at the end of the day which was very much appreciated - such kindness and thoughtfulness. MRS L, BARNSTAPLE 03/11/2023
From the moment of booking in the service, the reminders, to drop off, collection of the courtesy car, to collection post Service and MoT we had the most amazing customer service. The wonderful service advisor behind the desk (my apologies I can’t remember her name) was absolutely fantastic, friendly helpful and knowledgeable. And the team was even kind enough to help set up a baby change when my baby needed changing before we made the hours journey back to Bude. Everyone was so kind and accommodating. We will be looking to change our Kona to an electric one (we fell in love with the courtesy car) next year and we will definitely be looking to come to Devonshire Motors. We are thoroughly impressed. MRS B, BUDE 30/10/2023
I couldn't find the service department and the lady on the service reception saw my car and guided me to the car park, the staff were very pleasant and even brought the car to me as I'm disabled, to be honest it was the best experience I've ever had with a garage, very pleased indeed. MR M, HOLSWORTHY 29/10/2023